Utility Clerk

Taney County Partnership; Branson (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Taney County Partnership seeks an office assistant to support utility billing, customer service, and financial record-keeping for the county. You will process bills, handle payments, and maintain digital ledgers while coordinating with the City Clerk on licenses and facility rentals.

Prior office or cash-handling experience and basic math are preferred; background checks may be part of screenings. Strong data-entry skills and clear communication will help ensure accurate billing, timely

Qualifications

• Must have basic math and data entry skills.
• Experience with ten-key calculators and accurate record-keeping.
• Clear phone communication and familiarity with related software preferred.

Responsibilities

• Process monthly utility bills for water, sewer, and trash.
• Print or email bills and apply city rates and late fees.
• Answer calls, greet visitors, set up new utility accounts, and handle service changes.
• Maintain digital ledgers, update customer files, and generate delinquency reports.
• Assist City Clerk with phone coverage, filing, licenses, and manage community center rentals.
• Handle accounts payable/receivable: mail bills, write checks, record disbursements.

Skills

Basic math

Data entry

Ten-key calculator

Phone communication

Software knowledge

Job description

Description

• Utility Billing: Process monthly water, sewer, and trash readings, print or email bills, and apply standard city rates and late fees.
• Customer Service: Answer citizen phone calls, greet visitors, set up new utility accounts, and process service disconnects or transfers.
• Payment Processing: Collect cash, checks, or card payments, balance the daily cash drawer, and prepare bank deposits.
• Record Keeping: Maintain accurate digital ledgers, update customer files, and generate collection reports for delinquent accounts.
• Administrative Support: Assist the City Clerk with phone coverage, basic filing, processing business licenses, and manage community center rentals
• Accounts payable/receivable: Check mail and email for monthly bills, write checks, provide disbursement list for board meetings, mail bills and record and maintain all records for payables and receivables.

Skills: Basic math, data entry, ten-key calculator proficiency, and clear phone communication and software knowledge preferred.

Experience: Prior office, bookkeeping, or cash-handling experience preferred.

Screenings: Subject to background checks and drug screening