Utility Billing & Customer Service Clerk

Taney County Partnership; Branson (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Taney County Partnership seeks an office assistant to support utility billing, customer service, and financial record-keeping for the county. You will process bills, handle payments, and maintain digital ledgers while coordinating with the City Clerk on licenses and facility rentals.

Prior office or cash-handling experience and basic math are preferred; background checks may be part of screenings. Strong data-entry skills and clear communication will help ensure accurate billing, timely

Qualifications

• Must have basic math and data entry skills.
• Experience with ten-key calculators and accurate record-keeping.
• Clear phone communication and familiarity with related software preferred.

Responsibilities

• Process monthly utility bills for water, sewer, and trash.
• Print or email bills and apply city rates and late fees.
• Answer calls, greet visitors, set up new utility accounts, and handle service changes.
• Maintain digital ledgers, update customer files, and generate delinquency reports.
• Assist City Clerk with phone coverage, filing, licenses, and manage community center rentals.
• Handle accounts payable/receivable: mail bills, write checks, record disbursements.

Skills

Basic math

Data entry

Ten-key calculator

Phone communication

Software knowledge

Job description

Taney County Partnership seeks an office assistant to support utility billing, customer service, and financial record-keeping for the county. You will process bills, handle payments, and maintain digital ledgers while coordinating with the City Clerk on licenses and facility rentals.

Prior office or cash-handling experience and basic math are preferred; background checks may be part of screenings. Strong data-entry skills and clear communication will help ensure accurate billing, timely