Usher-Greeter (Temporary Part-Time)

Sight & Sound Brand; Branson (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Sight & Sound in Branson, MO is seeking an Usher to welcome guests, seat them, and ensure a safe, pleasant visit. You will work with Box Office, House, and Concessions to resolve concerns and keep lobbies and restrooms clean and orderly.

The role requires strong people skills, reliability, and the physical ability to move and escort guests as needed. A positive, team-oriented attitude and focus on guest experience are essential.

Qualifications

• Excellent interpersonal skills and the ability to interact with guests professionally.
• Able to assess situations, solve problems, and remain approachable.
• Able to walk stairs and move to assist guests as needed.

Responsibilities

• Direct and assist guests to provide the highest level of service.
• Prepare the House for reception of guests.
• Coordinate with Box Office, House, and Concessions to resolve concerns.
• Assist guests with special needs and requests.
• Monitor and maintain restroom and lobby appearance.
• Assist with emergencies in public areas.
• Support teamwork within the Guest Services department.

Skills

Interpersonal skills

Customer service

Problem solving

Guest escort

Physical agility

Education

High School diploma

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities include:

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements:

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Preferred

Customer Service Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.