Usher - Greeter (Part-Time)

Sight-; Branson (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Sight & Sound in Branson is seeking an Usher to deliver top-tier guest service and safety, guiding guests to their seats and assisting with special needs.

You will collaborate with Box Office, House, and Concessions, maintain lobby and restrooms, and respond calmly to emergencies, while fostering teamwork within Guest Services.

Qualifications

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk stairs, uneven surfaces, and escort guests.
• Awareness of and sensitivity to the guest's perspective.
• Desire for guests to become Sight & Sound advocates.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers' concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

Customer service

Problem solving

Team player

Leadership

Education

High School diploma

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities include:

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

Physical Demands

The physical demands of this position are active in nature. You will be on your feet most of the day, walking and running regularly, outdoors and indoors, consistently communicating with team members on a headset, and physically assisting Guests. Work in the theater may require constant usage of stairs. Assisting Guests may involve lifting and/or supporting Guests in and out of wheelchairs, seats, etc. This position is expected to frequently lift/exert up to 25 lbs. of force. The full physical requirements of this job are available upon request.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Qualifications

Behaviors

Required

Team Player:

Works well as a member of a group

Leader:

Inspires teammates to follow them

Enthusiastic:

Shows intense and eager enjoyment and interest

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Preferred

Customer Service Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.