Usher-Greeter (Full-Time)

Sight & Sound Brand; Branson (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Sight & Sound in Branson, MO is seeking an enthusiastic Usher to greet guests, seat them, and ensure safety and comfort across the venue. You will collaborate with Box Office, House, and Concessions to resolve guest concerns and maintain a welcoming environment.

Ideal candidates have strong interpersonal skills, a friendly and outgoing attitude, and the ability to escort guests as needed. High School or better required, with a commitment to guest experience and safety.

Qualifications

• High interpersonal/people skills.
• Good discernment and problem-solving abilities.
• Friendly and outgoing demeanor.
• Willingness to assist guests and resolve concerns.

Responsibilities

• Provide the highest level of customer service by directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customer concerns.
• Monitor and assist with restroom and lobby appearance.
• Assist with emergency situations in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

Interpersonal skills

Problem solving

Friendly and outgoing

Approachability

Education

High School or better

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities include:

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements:

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Preferred

Customer Service Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.