Usher-Greeter (Full-Time)

Sight-; Branson (MO); On-site; USD 21,000 - 28,000; Part time

Job summary

Sight & Sound is seeking an usher to deliver top-tier guest services in our theatre environment. You will direct and assist guests, prepare the space for arrivals, and coordinate with Box Office, House, and Concessions to address concerns and special requests.

The role requires strong interpersonal skills, a friendly demeanor, physical agility for stairs and seating, and a commitment to fan engagement and guest advocacy within our faith-centered venue.

Qualifications

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk stairs and escort guests to seats.
• Awareness of guest perspective and advocacy.

Responsibilities

• Provide highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customer concerns and assist with special needs.
• Monitor and assist with restroom and lobby appearance.
• Assist with emergencies in public areas involving guests.
• Maintain unity within the Guest Services Department.

Skills

Customer service

Interpersonal skills

Problem solving

Friendly and outgoing

Education

High School or better

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christto tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities include:

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements:

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Enthusiastic

Shows intense and eager enjoyment and interest

Dedicated

Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Preferred

Customer Service Experience

Equal Opportunity Employer
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