Usher - Greeter (Part-Time)

Sight & Sound Brand; Branson (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

Sight & Sound Brand in Branson, Missouri is seeking an enthusiastic Usher dedicated to providing exceptional customer service. This role requires assisting guests with seating, maintaining a pleasant environment, and responding to special needs or requests.

The ideal candidate should possess strong interpersonal skills and be physically agile to navigate the theater setting effectively. Customer service experience is preferred, and a high school education or better is a plus.

Join our collaborative team and make a difference as part of an organization that values love and teamwork!

Qualifications

• Customer service experience preferred.
• Physical agility to assist guests effectively.
• Ability to work as part of a team.

Responsibilities

• Provide high levels of customer service to guests.
• Prepare the House for guest reception.
• Interact with Box Office and assist with customer concerns.
• Maintain restroom and lobby appearance.
• Assist in emergencies involving guests.

Skills

High interpersonal skills

Good discernment and problem-solving

Approachable, friendly and outgoing

Education

High School or better

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety which includes courteous, timely, efficient seating and to aid in guests overall comfort.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest's perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate

Physical Demands

The physical demands of this position are active in nature. You will be on your feet most of the day, walking and running regularly, outdoors and indoors, consistently communicating with team members on a headset, and physically assisting Guests. Work in the theater may require constant usage of stairs. Assisting Guests may involve lifting and/or supporting Guests in and out of wheelchairs, seats, etc. This position is expected to frequently lift/exert up to 25 lbs. of force. The full physical requirements of this job are available upon request.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Please visit sight-sound.com to view full job description and complete an application.

Qualifications

Behaviors

Required

Team Player

Team Player: Works well as a member of a group

Leader

Leader: Inspires teammates to follow them

Enthusiastic

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Education

Preferred:

High School or better.

Experience

Preferred:

Customer Service Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.