Used-Car Service Workflow Specialist

Chevrolet of Milford; Milford (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Flexible spending accounts

Paid time off

Company-paid factory training

Employee discounts

Job summary

Chevrolet of Milford in Milford, CT seeks an Internal Service Advisor to move used vehicles, trade-ins, and dealership-owned cars through the service process and onto the sales lot.

This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS. Saturday availability may be required.

Qualifications

• Write internal service repair orders for used cars and create estimates.
• Dispatch work into the shop for technicians or sublet repairs when needed.
• Maintain XTIME/ASR/DMS estimates for approval by the Used Car Manager.
• Coordinate with sales and service to estimate repair/maintenance costs.
• Open and close repair orders and inspect vehicles with technicians.

Responsibilities

• Inspect repair quality and ensure all work is completed.
• Keep Service Manager informed of problems and progress.
• Manage internal vehicles from start to finish.
• Take photos and videos of repaired vehicles for records.
• Perform clerical duties as needed.

Skills

Service advisor duties

Estimating & repair orders

DMS Reynolds & Reynolds

Workflow management

Inventory tracking across lots

Tools

XTIME

ASR

DMS Reynolds & Reynolds

Job description

Chevrolet of Milford in Milford, CT seeks an Internal Service Advisor to move used vehicles, trade-ins, and dealership-owned cars through the service process and onto the sales lot.

This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS. Saturday availability may be required.