Internal Service Advisor – Used Cars & Trade-Ins

Tantillo Auto Group; Milford (CT); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Flexible spending accounts

Paid time off

Company-paid factory training

Employee discounts

Job summary

Chevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles trade-ins and dealership-owned cars through the service process and onto the sales lot. This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly and documented in the DMS.

Saturday availability may be required. Benefits include medical, dental, vision, 401(k) and more, with factory training and employee

Qualifications

• Experience writing internal service repair orders and estimates.
• Familiarity with DMS Reynolds & Reynolds and shop workflow.
• Ability to coordinate with Service, Parts, Sales and Used Cars.
• Strong attention to detail and problem solving.

Responsibilities

• Write internal service repair orders for used cars and new stock units.
• Create estimates and dispatch work to technicians or sublet repairs as needed.
• Maintain and create estimates in XTIME/ASR/DMS Reynolds & Reynolds for approval.
• Coordinate with sales and service managers on repair/maintenance costs.
• Open and close repair orders and ensure quality of repairs.

Job description

Chevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles trade-ins and dealership-owned cars through the service process and onto the sales lot. This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly and documented in the DMS.

Saturday availability may be required. Benefits include medical, dental, vision, 401(k) and more, with factory training and employee