Internal Service Advisor - Luxury Auto Service, Growth Perks

Keeler-Motor-Car-Co; Westport (CT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay based on experience

Paid Vacation, Sick & Personal Time

Paid Holidays

401(k) with company contribution

Employee vehicle purchase and service!

Training and advancement opportunities

Long-term opportunity with a luxury...

Job summary

Lexus of Westport is seeking an Internal Service Advisor to help keep our used vehicles, trade-ins, and dealership-owned vehicles moving efficiently through the service department and onto the sales lot.

Join a luxury automotive dealership known for growth and community involvement. This non-customer-facing role requires collaboration with Service, Parts, Sales, and Used Cars to ensure timely inspections and repairs.

Qualifications

• Dealership experience in an internal service advisor or related role.
• Strong understanding of repair orders, parts, labor, and vehicle repairs.
• Excellent organization and communication skills.
• Valid driver's license and clean driving record.

Responsibilities

• Open, manage, and close internal repair orders from start to finish.
• Coordinate vehicle inspections, repairs, PDI, recalls, and recon work.
• Work closely with technicians and Parts to keep repairs moving.
• Prepare estimates and obtain management approval for repairs.
• Track parts, labor, sublet, and overall reconditioning costs.
• Monitor vehicles throughout the recon process and identify delays.
• Communicate with Sales and Used Car Management regarding vehicle status.
• Review completed work to ensure vehicles are safe and ready for the sales lot.
• Maintain accurate notes, costs, and vehicle status in the DMS.
• Assist Service Management with reporting and workflow tracking.

Skills

Dealership experience

Repair orders understanding

Organization

Communication skills

CDK / DMS experience

Driver's license

Education

High school diploma or equivalent

Tools

CDK / dealership DMS

Job description

Lexus of Westport is seeking an Internal Service Advisor to help keep our used vehicles, trade-ins, and dealership-owned vehicles moving efficiently through the service department and onto the sales lot.

Join a luxury automotive dealership known for growth and community involvement. This non-customer-facing role requires collaboration with Service, Parts, Sales, and Used Cars to ensure timely inspections and repairs.