Internal Service & Used-Car Repair Coordinator

Chevrolet of Milford; Milford (CT); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Flexible spending accounts

Paid time off

Company-paid factory training

Employee discounts

Résumé du poste

Chevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles trade-ins, and dealership-owned cars through the service process and onto the sales lot. This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS.

Saturday availability may be required.

Responsabilités

• Writing internal service repair orders for used cars, creating estimates, dispatching work to the shop, and subletting repairs when needed
• Maintains and creates XTIME/ASR/DMS Reynolds & Reynolds estimates for the Used Car Manager to approve stock work
• Writing warranty PDI repair orders for new stock units arriving from the factory
• Coordinate with sales and service managers on accurate repair and maintenance cost estimates
• Adherence to dealership policy on customer vehicle care and operation
• Follow up on each repair and keep sales and service managers informed of progress
• Inspect repair quality and ensure all work is completed
• Keep Service Manager informed of all problems and potential problems
• Open and close repair orders
• Create proper estimates
• Physically inspect vehicles with the technicians
• Manage workflow
• Create pictures and videos of repairs
• Knowledge of used and new vehicle processes
• Monitor location of inventories across several locations
• Knowledge of Service Advisor
• Perform clerical duties as needed
• Manage internal vehicles from beginning to end

Description du poste

Chevrolet of Milford, CT seeks an Internal Service Advisor to move used vehicles trade-ins, and dealership-owned cars through the service process and onto the sales lot. This internal, non-customer-facing role partners with Service, Parts, Sales and Used Cars to ensure inspections, repairs, and reconditioning are completed quickly, accurately, and documented in the DMS.

Saturday availability may be required.