Used Car Sales Manager: Leadership & Bonus Potential

Dutch Miller Kia of Charlotte; Charlotte (NC); Sur place; USD 50 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical, vision, and dental insurance

Competitive pay

Strong mentorship program

Ongoing training and education

Paid training

401(k) plan

Paid time off

Career progression

Employee outings

Salary + bonus (monthly salary + HUGE"

Résumé du poste

Dutch Miller Kia of Charlotte seeks a Sales Manager to lead the used-vehicle team and drive department performance. You will coach sales associates, optimize inventory, pricing, and merchandising, and partner with Service to prep vehicles for delivery.

The role emphasizes strong communication, dealership policy adherence, and strategic actions to improve results while maintaining customer satisfaction.

Qualifications

• Previous experience in the automotive industry required.
• Ability to manage sales team and inventory effectively.
• Strong customer service and communication skills.

Responsabilités

• Assist with coaching and mentoring sales associates.
• Manage all areas of used car department including retail, purchasing, pricing, display, merchandising, and promotion.
• Ensure effective inventory mix and pricing to market.
• Coordinate with Service to recondition vehicles and prep frontline readiness.
• Ensure online representations have accurate options and photos.
• Maintain sales volume, product mix, and pricing trends.
• Lead hiring and training of sales staff and enforce dealership policies.
• Analyze business data to identify gaps and create action plans.
• Resolve customer issues promptly and professionally.
• Oversee delivery standards for vehicles.

Connaissances

Automotive industry experience

Leadership

Customer service

Pricing & negotiation

Communication

Description du poste

Dutch Miller Kia of Charlotte seeks a Sales Manager to lead the used-vehicle team and drive department performance. You will coach sales associates, optimize inventory, pricing, and merchandising, and partner with Service to prep vehicles for delivery.

The role emphasizes strong communication, dealership policy adherence, and strategic actions to improve results while maintaining customer satisfaction.