Used Car Sales Manager (Giambalvo CDJR)

Jack Giambalvo Family of Dealerships; York (York County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Commission pay

Bonuses

401(k) match

Medical insurance

Dental insurance

Vision insurance

HSA

Life insurance

Paid time off

Employee vehicle discounts

Leadership development

Career advancement

Job summary

Jack Giambalvo Family of Dealerships in York, PA is seeking an experienced Used Car Sales Manager to lead the pre-owned sales department at Giambalvo Chrysler Dodge Jeep Ram. You will guide a high-performing team focused on profitability, customer satisfaction, and operational excellence.

This role requires proven leadership, strong vehicle appraisal skills, and the ability to source inventory, optimize pricing, and ensure a best-in-class buying experience.

Qualifications

• Previous Used Vehicle Sales Management experience required.
• Proven success managing dealership inventory and profitability.
• Strong vehicle appraisal skills.
• Excellent leadership, coaching, and teambuilding abilities.
• Strong customer service and conflict resolution skills.
• Outstanding organizational and communication skills.
• Ability to work in a fast-paced, performance-driven environment.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Lead, coach, motivate, and develop the Used Vehicle Sales Team.
• Acquire and purchase quality inventory through auctions, trade-ins, wholesalers, and other sourcing channels.
• Accurately appraise trade-in vehicles and maximize acquisition opportunities.
• Manage inventory levels, pricing strategies, aging, merchandising, and profitability.
• Coordinate vehicle reconditioning to ensure timely, cost-effective retail readiness.
• Monitor inventory performance and adjust strategies to maximize turn and gross profit.
• Oversee advertising, merchandising, online listings, lot presentation, and vehicle deliveries.
• Ensure exceptional customer satisfaction throughout the buying experience.
• Collaborate with Sales, Finance, Service, and Parts departments to achieve dealership goals.
• Analyze reports, market trends, and department performance to drive continuous improvement.
• Maintain compliance with all company policies and dealership procedures.

Skills

Used Vehicle Sales Management

Inventory management

Team leadership

Customer service

Conflict resolution

Communication skills

Organizational skills

Dealership operations

Pricing strategies

Job description

Drive Success. Lead a Winning Team. Build Your Career.

For over 50 years, the Jack Giambalvo Family of Dealerships has built a reputation for integrity, exceptional customer service, and developing outstanding employees. With nine locations, representing 10 automotive franchises, and a team of 340+ dedicated professionals, we are proud to be one of South Central Pennsylvania's premier automotive groups.

We're seeking an experienced, driven, and results-oriented Used Car Sales Manager to lead our pre-owned sales department at our Giambalvo Chrysler Dodge Jeep Ram dealership in York, PA. This is an exciting opportunity for a proven automotive sales leader who thrives in a fast-paced environment, enjoys coaching others, and has a passion for delivering an exceptional customer experience.

Our Mission

To exceed the expectations of our customers, employees, and community through exceptional service, integrity, teamwork, and continuous improvement.

Our Vision

To be the Best-in-Class automotive dealership group, recognized for outstanding customer experiences, industry-leading employees, and a culture where people grow, succeed, and love what they do.

Our Core Values

• Integrity in Everything We Do
• Customer Satisfaction Comes First
• Teamwork & Respect
• Accountability & Excellence
• Continuous Growth & Development
• Giving Back to Our Community

What You'll Do

As our Used Car Sales Manager, you'll oversee all aspects of the pre-owned vehicle operation while leading a high-performing sales team focused on profitability, customer satisfaction, and operational excellence.

Responsibilities include:

• Lead, coach, motivate, and develop the Used Vehicle Sales Team
• Acquire and purchase quality inventory through auctions, tradeins, wholesalers, and other sourcing channels
• Accurately appraise tradein vehicles and maximize acquisition opportunities
• Manage inventory levels, pricing strategies, aging, merchandising, and profitability
• Coordinate vehicle reconditioning to ensure timely, costeffective retail readiness
• Monitor inventory performance and adjust strategies to maximize turn and gross profit
• Oversee advertising, merchandising, online listings, lot presentation, and vehicle deliveries
• Ensure exceptional customer satisfaction throughout the buying experience
• Collaborate with Sales, Finance, Service, and Parts departments to achieve dealership goals
• Analyze reports, market trends, and department performance to drive continuous improvement
• Maintain compliance with all company policies and dealership procedures

What We're Looking For

• Previous Used Vehicle Sales Management experience required
• Proven success managing dealership inventory and profitability
• Strong vehicle appraisal skills
• Excellent leadership, coaching, and teambuilding abilities
• Strong customer service and conflict resolution skills
• Outstanding organizational and communication skills
• Ability to work in a fastpaced, performancedriven environment
• Valid driver's license with an acceptable driving record
• Ability to successfully complete all preemployment screenings

Why Join the Jack Giambalvo Family?

At Jack Giambalvo, we don't just offer jobs—we build careers. We invest in our employees, celebrate success, and create opportunities for long-term growth within our organization.

We Offer

• Competitive Commission Based Compensation
• Performance Bonuses & Commission Opportunities
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA)
• CompanyPaid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Employee Vehicle Purchase & Service Discounts
• Ongoing Leadership Development
• Career Advancement Opportunities within our growing dealership group
• Supportive, familyoriented culture built on teamwork and respect

If you're an experienced automotive leader ready to take the next step in your career with a dealership group that values integrity, excellence, and employee success, we'd love to hear from you.

Jack Giambalvo Family of Dealerships is an equal opportunity employer.