Used Car Sales Manager

Jimmy Jazz; Conshohocken (Montgomery County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Full-Time Employment

Medical, Dental and Vision

Vacation/Paid Time Off

401(k)

Job summary

Conicelli is seeking a Used Car Sales Manager to lead our used car sales department, drive revenue, and ensure exceptional customer experiences. You will manage all aspects of used vehicle operations, from acquisition to sale, shaping our sales strategy and maintaining our reputation.

Ideal candidates have 3+ years in automotive sales with leadership in used car operations, strong negotiation skills, and proficiency with CRM systems.

Qualifications

• High school diploma or equivalent required.
• 3+ years of automotive sales experience with at least 2 years in a sales management or leadership role in used car operations.
• Proven track record of achieving and exceeding sales targets.
• Demonstrates strong sales management capabilities.
• Expert knowledge of used car inventory management, sourcing, appraisal, reconditioning, and merchandising.
• Excellent team leadership, coaching, and motivational skills.

Responsibilities

• Oversees daily used car sales operations and sets sales targets.
• Manages used car inventory for optimal stock levels and turnover.
• Leads, motivates, and develops a high-performing sales team; hires, trains, assigns work, and conducts performance reviews.
• Identifies and acquires quality used vehicles through auctions, trade-ins, and other sourcing channels.
• Coaches sales team on selling techniques, product knowledge, customer service, and closing strategies.
• Handles complex negotiations with customers and suppliers for favorable terms.
• Develops and implements competitive pricing strategies.
• Utilizes CRM to track leads, manage interactions, and analyze data.
• Conducts profitability analysis and forecasts performance.
• Performs market analysis to adjust strategies.

Skills

Strong sales management

Inventory management

Team leadership

Negotiation

CRM proficiency

Pricing strategy

Profitability analysis

Market analysis

Driver's license

Education

High school diploma or equivalent

Bachelor's degree in Business Administration/Marketing or related field

Tools

CRM software

Job description

• Employee Type Full Time
• Required Degree High school
• Manage Others Yes

Contact information

• Name T. J. Smith
• Phone [phone]
• Email [e-mail]

Description

About This Job

As a Used Car Sales Manager, you lead our used car sales department, driving revenue and ensuring exceptional customer experiences. You manage all aspects of used vehicle operations, from acquisition to sale, playing a critical role in our dealership's profitability and market presence. This position shapes our sales strategy, develops our team, and maintains our reputation for quality and service.

Job Duties and Responsibilities

• Oversees daily used car sales operations, setting ambitious yet achievable sales targets and monitoring team performance against key metrics.
• Manages the used car inventory, ensuring optimal stock levels, efficient turnover, and a diverse selection of quality vehicles.
• Leads, motivates, and develops a high-performing sales team. This includes hiring new sales professionals, providing comprehensive training, assigning work direction, and conducting regular performance reviews and coaching sessions.
• Identifies and acquires quality used vehicles through auctions, trade-ins, and other sourcing channels, ensuring alignment with inventory needs and profitability goals.
• Coaches sales team members on effective sales techniques, product knowledge, customer service excellence, and closing strategies.
• Handles complex negotiations with customers and suppliers, securing favorable terms and maximizing profitability.
• Develops and implements competitive pricing strategies that attract customers while maintaining healthy profit margins.
• Utilizes the Customer Relationship Management (CRM) system to track leads, manage customer interactions, analyze sales data, and foster long-term customer loyalty.
• Conducts profitability analysis on sales data, identifying trends, forecasting future performance, and implementing strategies to optimize financial outcomes.
• Performs ongoing market analysis, staying informed about industry trends, competitor activities, and evolving customer demands to adjust strategies proactively.

Required Qualifications

Education

• High school diploma or equivalent.

Experience

• Minimum of 3 years of experience in automotive sales, with at least 2 years in a sales management or leadership role specifically within used car operations.
• Proven track record of achieving and exceeding sales targets.

Knowledge/Skills

• Demonstrates strong sales management capabilities, consistently driving results and fostering a high-performance culture.
• Possesses expert knowledge of used car inventory management, including sourcing, appraisal, reconditioning, and merchandising.
• Exhibits exceptional team leadership, coaching, and motivational skills, effectively developing and empowering sales professionals.
• Understands vehicle acquisition processes and market values for a wide range of used vehicles.
• Applies advanced sales coaching techniques to improve individual and team performance.
• Excels in negotiation and closing sales, maintaining professionalism and customer satisfaction.
• Develops and executes effective pricing strategies based on market conditions and profitability goals.
• Proficiently uses CRM software to manage customer relationships and sales pipelines.
• Conducts thorough profitability analysis, interpreting financial data to make informed business decisions.
• Performs comprehensive market analysis, adapting strategies to changing market dynamics.
• Holds a valid driver's license with a clean driving record.

Preferred Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Certifications in automotive sales management or specific CRM platforms.

Physical Requirements/Work Conditions

• Works in both an indoor office/showroom environment and outdoors on the dealership lot.
• Spends periods inspecting vehicles, which requires standing, walking, and occasional bending.
• Lifts and moves objects weighing up to 25 pounds occasionally.
• Operates a computer and other office equipment for extended periods.
• Adapts to flexible work hours, including evenings, weekends, and holidays, to meet business needs.

Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:

• Full-Time Employment
• Medical, Dental and Vision
• Vacation/Paid Time Off
• 401(k)
• Family owned and operated for over 40 years!
• We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing