Used Car Purchasing Specialist

Servco Pacific Inc.; Honolulu (HI); On-site; USD 21,000 - 30,000; Full time

Job summary

Servco Pacific Inc. is seeking a Used Car Purchasing Specialist to assist with purchasing pre-owned vehicles directly from customers at our Used Car Buying Center in Hawaii.

Responsibilities include scheduling appointments, appraising vehicles on site, obtaining manager approval to buy, communicating offers to customers, and helping finalize purchase documents; compensation is $17/hour base plus commissions, with total earnings depending on performance.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Receive inbound calls and make outbound calls to schedule appointments for sellers to meet with the Used Car Buying Center Manager or Used Car Purchasing Specialist.
• Source used car sales leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using digital software
• Obtain Buying Center Manager’s approval to purchase pre-owned vehicles
• Communicate purchase price to customer and inform Buying Center Manager if customer accepts or wants to negotiate further
• Assist Buying Center Manager with obtaining purchase documents and have customer properly complete purchase documents
• Obtain vehicle keys from customer and transport vehicle to Servco Pre-owned lot

Skills

Customer service experience

Verbal and written communication

Customer relations

Multitasking

Attention to detail

Adaptability

Team player

Knowledge of makes/models

Fast-paced environment

Math/financial skills

Customer savvy

Communication skills

Education

High school diploma or equivalent

Business or Auto Technology degree preferred

Tools

Microsoft Word

Microsoft Excel

DealerTrack

Dealersocket

Roadster

ACV MaxDigital

Job description

Are you customer service oriented and have a good understanding of assessing pre-owned vehicles? Servco is looking for a Used Car Purchasing Specialist to assist with purchasing pre-owned vehicles directly from customers at our Used Car Buying Center.

Responsibilities

• Receive in-bound calls and make out-bound calls to schedule appointments for sellers to meet with the Used Car Buying Center Manager or Used Car Purchasing Specialist
• Source used car sales leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using digital software
• Obtain Buying Center Manager’s approval to purchase pre-owned vehicles
• Communicate purchase price to customer and inform Buying Center Manager if customer accepts or wants to negotiate further
• Assist Buying Center Manager with obtaining purchase documents and have customer properly complete purchase documents
• Obtain vehicle keys from customer and transport vehicle to Servco Pre-owned lot

Requirements

• High School graduate or equivalent
• Business or Auto Technology degree preferred
• Minimum of two years of customer service work experience
• Valid driver’s license and clean driving record
• Ability to operate standard shift preferred
• Auto sales or vehicle appraisal work experience preferred
• Strong verbal and written communication skills
• Strong customer relations skills
• Knowledge of automotive makes and models
• Basic proficiency with Word and Excel
• DealerTrack, Dealersocket, Roadster, and/or ACV MaxDigital experience preferred
• Multi-tasker and able work in a fast-paced work environment
• Detail oriented with strong math/financial skills
• Must be customer savvy, a team player, and able to adapt to changes
• Compensation: $17/hour base pay + commission earned on every vehicle purchased. Total earning potential, including incentives, is performance-based and dependent on individual job performance.

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Interested?

Visit www.servco.com/careers to apply online or email us at [e-mail].

Equal Opportunity Employer and Drug-Free Workplace