Used Car Purchasing Specialist

Servco Pacific Inc.; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

Servco Pacific Inc. is seeking a Used Car Purchasing Specialist to help customers sell pre-owned vehicles at our Used Car Buying Center.

You will handle inbound/outbound calls, source leads, appraise cars on-site or remotely, and secure approvals from the Buying Center Manager. Responsibilities include communicating offers to customers, negotiating when needed, gathering purchase documents, and transporting vehicles to the lot.

Qualifications

• High School graduate or equivalent required.
• Two years of customer service experience minimum.
• Valid driver's license and clean driving record.
• Knowledge of automotive makes and models.
• Basic proficiency with Word and Excel.
• Auto sales or vehicle appraisal experience preferred.

Responsibilities

• Receive inbound calls and schedule appointments for sellers to meet with the Buying Center Manager or Specialist.
• Source used car leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using digital software.
• Obtain approval to purchase from Buying Center Manager.
• Communicate purchase price and negotiate with customers as needed.
• Assist with obtaining purchase documents and ensure proper completion.
• Obtain vehicle keys and transport to Servco Pre-owned lot.

Skills

Customer service

Communication skills

Multitasking

Math/financial skills

Detail oriented

Team player

Adapt to changes

Automotive makes/models knowledge

Education

High School diploma or equivalent

Business or Auto Technology degree preferred

Tools

DealerTrack

Dealersocket

Roadster

ACV MaxDigital

Job description

Are you customer service oriented and have a good understanding of assessing pre-owned vehicles? Servco is looking for a Used Car Purchasing Specialist to assist with purchasing pre-owned vehicles directly from customers at our Used Car Buying Center.

Responsibilities:

• Receive in-bound calls and make out-bound calls to schedule appointments for sellers to meet with the Used Car Buying Center Manager or Used Car Purchasing Specialist
• Source used car sales leads via Craigslist, Facebook Marketplace, etc.
• Appraise vehicles on site and remotely using digital software
• Obtain Buying Center Manager’s approval to purchase pre-owned vehicles
• Communicate purchase price to customer and inform Buying Center Manager if customer accepts or wants to negotiate further
• Assist Buying Center Manager with obtaining purchase documents and have customer properly complete purchase documents
• Obtain vehicle keys from customer and transport vehicle to Servco Pre-owned lot

Requirements:

• High School graduate or equivalent
• Business or Auto Technology degree preferred
• Minimum of two years of customer service work experience
• Valid driver’s license and clean driving record
• Ability to operate standard shift preferred
• Auto sales or vehicle appraisal work experience preferred
• Strong verbal and written communication skills
• Strong customer relations skills
• Knowledge of automotive makes and models
• Basic proficiency with Word and Excel
• DealerTrack, Dealersocket, Roadster, and/or ACV MaxDigital experience preferred
• Multi-tasker and able work in a fast-paced work environment
• Detail oriented with strong math/financial skills
• Must be customer savvy, a team player, and able to adapt to changes

Compensation:

$17/hour base pay + commission earned on every vehicle purchased. Total earning potential, including incentives, is performance-based and dependent on individual job performance.

At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.

Equal Opportunity Employer and Drug-Free Workplace At Servco, service is at the heart of what we do. While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members. Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!