Used Car Operations Leader

andersonauto; United States; On-site; USD 90,000 - 150,000; Full time

Job summary

Anderson Auto in the United States seeks an experienced Used-Vehicle Sales Manager to lead the department, forecast sales and budgets, and ensure profitable operations. You will recruit, motivate, and supervise used-vehicle sales staff, and maintain inventory and dealer metrics.

The role requires coordinating with the new-vehicle manager, overseeing follow-up systems, and driving customer satisfaction through effective pricing, promotions, and staff development.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university.
• Two to four years related experience and/or training.
• Four to ten years related experience and/or training.

Responsibilities

• Forecasts goals and objectives for sales, gross and key expenses on a monthly and annual basis.
• Hires, motivates, counsels and monitors the performance of all used-vehicle sales employees.
• Prepares and administers an annual operating forecast and budget for the used-vehicle sales department.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect used-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing always.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develops, implements and monitors a follow‑up system for used‑vehicle purchasers.
• Maintains vehicle inventory. Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Processes salesperson commission sheets daily and monitors the payroll records of all used‑vehicle salespeople.
• Conducts daily and weekly sales and sales training meetings.
• Establishes and enforces product‑knowledge standards.
• Oversees the efforts of used‑vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Helps salespeople close deals.
• Communicates daily with the new‑vehicle sales manager regarding units needed for used‑vehicle inventory.

Education

Bachelor's degree (B.A.) from four‑year college or university

Two to four years related experience and/or training

Four to ten years related experience and/or training

Job description

Anderson Auto in the United States seeks an experienced Used-Vehicle Sales Manager to lead the department, forecast sales and budgets, and ensure profitable operations. You will recruit, motivate, and supervise used-vehicle sales staff, and maintain inventory and dealer metrics.

The role requires coordinating with the new-vehicle manager, overseeing follow-up systems, and driving customer satisfaction through effective pricing, promotions, and staff development.