Used Car Sales Manager — Lead a High-Performance Team

Ourisman Honda of Tysons Corner; Tysons (VA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Disability insurance (short/long-term)

401(k) with company match

Paid time off and holidays

Professional development and growth

Job summary

Ourisman Automotive Group is seeking an experienced Used Car Manager to lead the used car sales team and reinforce high standards for performance and customer service. The role involves coordinating with Service and Parts, maintaining regulatory compliance, and driving continuous improvement in sales processes.

The successful candidate will recruit, train, and motivate staff, develop product knowledge, and analyze performance data to optimize results.

Qualifications

• Proven experience in automotive sales, preferably in used car sales management or a related role.

Responsibilities

• Ensure all sales processes and documentation meet state and federal regulations, as well as dealership policies.
• Analyze and report on sales performance, including metrics such as sales volume, customer satisfaction score, etc.
• Recruit, train, and motivate the used car sales team, setting clear performance expectations and conducting regular performance reviews.
• Coach and develop team members, helping them build product knowledge, sales skills, and customer service expertise.
• Establish a positive, goal-oriented team culture that promotes collaboration, accountability, and continuous improvement.
• Foster a customer-focused environment, ensuring high standards of service and satisfaction throughout the sales process.
• Lead the used car sales team, providing training and guidance on sales techniques, product knowledge, and customer service best practices.
• Lead, motivate, and mentor the used car sales team, ensuring a positive work environment that encourages high performance and continuous development.
• Maintain accurate records of used vehicle transactions, ensuring compliance with dealership policies and legal standards.
• Work closely with the Service and Parts departments to ensure vehicles are properly inspected, reconditioned, and ready for sale.

Skills

Automotive sales

Leadership

CRM software

DMS

Digital sales platforms

Communication skills

Analytical skills

Tools

CRM software

Dealership Management Systems (DMS)

Job description

Ourisman Automotive Group is seeking an experienced Used Car Manager to lead the used car sales team and reinforce high standards for performance and customer service. The role involves coordinating with Service and Parts, maintaining regulatory compliance, and driving continuous improvement in sales processes.

The successful candidate will recruit, train, and motivate staff, develop product knowledge, and analyze performance data to optimize results.