Used Car Dept Manager — Growth & CRM Leader

Stevens Point Auto Center; Stevens Point (WI); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Paid Training

Paid Holidays

Employee discounts on products and/or?

Growth Opportunities

Promote From Within

Above average pay

Holiday Parties & Celebration

Company Picnics

Community involvement

Descrizione del lavoro

Stevens Point Auto Center in Stevens Point, WI, seeks a motivated Used Car Department Manager to lead the used-vehicle operation, appraisals, inventory, and performance initiatives. You will coach sales consultants, drive CRM follow-up, and align with dealer policies.

The role emphasizes a vehicle expert with strong customer service, familiarity with vAuto, and a proven ability to meet monthly and annual sales targets within a busy dealership environment.

Competenze

• 2 years preferred in used car management.
• Some experience in F&I, specifically presentation and compliance.
• 2 years' experience with vAuto preferred.
• Provide excellent, unwavering customer service and enthusiasm.
• Daily adhere to and practice company values.
• Be the vehicle expert – know the product offerings and technology.

Mansioni

• Oversee all facets of the used car department.
• Perform used vehicle appraisals and manage inventory reconditioning.
• Forecast monthly and annual sales and gross goals.
• Coach sales consultants to meet objectives and improve performance.
• Lead CRM follow-up and ensure proper schedules on completed sales.
• Supervise follow-up with owners and prospects on a planned basis.
• Prepare, coordinate and participate in sales meetings.
• Report responsibilities to the GSM weekly; evaluate quarterly performance.

Conoscenze

Used car management

F&I experience

vAuto experience

Customer service

Computer skills

Strumenti

CRM software

vAuto

Descrizione del lavoro

Stevens Point Auto Center in Stevens Point, WI, seeks a motivated Used Car Department Manager to lead the used-vehicle operation, appraisals, inventory, and performance initiatives. You will coach sales consultants, drive CRM follow-up, and align with dealer policies.

The role emphasizes a vehicle expert with strong customer service, familiarity with vAuto, and a proven ability to meet monthly and annual sales targets within a busy dealership environment.