Used Car Store Manager

Stevens Point Ford; Stevens Point (WI); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Paid Training

Paid Holidays

Employee discounts on products and/or

Competitive Wages

Growth Opportunities

Promote From Within

Holiday Parties & Celebration

Company Picnics

Community involvement

Descrizione del lavoro

Stevens Point Auto Center is seeking a hands-on Used Car Manager to oversee all facets of the used-car department. You will handle appraisals, inventory, and coaching of sales staff to meet monthly and annual goals.

Ideal candidates bring 2+ years in used car management, F&I exposure, and familiarity with vAuto. Strong CRM and computer skills, customer service mindset, and a proactive leadership style are essential.

Competenze

• 2 years preferred of experience in used car management.
• Some experience in F&I, specifically presentation and compliance.
• 2 years' experience with vAuto preferred.
• Proven customer service and enthusiasm.
• Strong product knowledge and honesty in sales process.
• Proficiency with computers, email and internet.

Mansioni

• Responsible for all facets of used car department.
• Used vehicle appraisals and forecasting monthly/annual goals.
• Manage vehicle inventory and reconditioning of trade-ins.
• Guide Sales Consultants on objectives and improvements.
• CRM follow-up and communication to ensure policy adherence.
• Coordinate sales meetings and report to GSM weekly.
• Evaluate salesperson performance quarterly.

Conoscenze

Used car management

F&I experience

vAuto

CRM and follow-up

Customer service

General computer skills

Strumenti

CRM software

Descrizione del lavoro

Our vision is to help every employee be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do and it reflects in our every day process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K Plan
• Paid Training
• Paid Holidays
• Employee discounts on products and services
• CompetitiveWages
• Growth Opportunities
• Promote From Within
• Above average industry pay
• Holiday Parties & Celebration
• Company Picnics
• Heavily involved in giving back to the community

JobResponsibilities

• Responsible for all facets of used car department.
• Used vehicle appraisals
• Forecast goals and objectives for sales, and gross on a monthly and annual basis
• Manages vehicle inventory and reconditioning of trade-ins
• Guide the Sales Consultant in setting objectives on a long- and short-term basis
• Coach and assist in developing programs of improvement for sales consultants failing to reach their objectives.
• Communicate with assigned sales consultants to insure that the dealership's policies and procedures are understood. Follow-up on all enforcement.
• Actively becoming a CRM, sales training and communication expert.
• Ensure the proper CRM follow-up schedule is attached to all completed sales.
• Review salespeople's performance in VIN solutions.
• Supervise the salespeople to insure that they follow up on their owners and prospects on a planned contact basis.
• Prepare, coordinate and participate in sales meetings.
• Report on assigned responsibilities to the GSM weekly.
• Evaluate quarterly the performance of the salespeople.

Qualifications

• 2 Years preferred of experience in used car management
• Some experience in F&I, specifically presentation and compliance.
• 2 years' experiencewith vAuto preferred
• Provide excellent, unwavering customer service and enthusiasm
• Daily adhere to and practice company values
• Be the vehicle expert – know the in’s and out’s of product offerings, optional packages, and latest technology
• Enhance the customer experience by being the attentive, assuring, and honest voice of truth in the sales process
• Maintain a friendly, outgoing, and personable presence throughout the workday
• Prove proficiency in computer skills including email and internet experience

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.