Used Car Store Manager

Stevens Point Auto Center; Stevens Point (WI); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Paid Training

Paid Holidays

Employee discounts on products and/or?

Growth Opportunities

Promote From Within

Above average pay

Holiday Parties & Celebration

Company Picnics

Community involvement

Descrizione del lavoro

Stevens Point Auto Center in Stevens Point, WI, seeks a motivated Used Car Department Manager to lead the used-vehicle operation, appraisals, inventory, and performance initiatives. You will coach sales consultants, drive CRM follow-up, and align with dealer policies.

The role emphasizes a vehicle expert with strong customer service, familiarity with vAuto, and a proven ability to meet monthly and annual sales targets within a busy dealership environment.

Competenze

• 2 years preferred in used car management.
• Some experience in F&I, specifically presentation and compliance.
• 2 years' experience with vAuto preferred.
• Provide excellent, unwavering customer service and enthusiasm.
• Daily adhere to and practice company values.
• Be the vehicle expert – know the product offerings and technology.

Mansioni

• Oversee all facets of the used car department.
• Perform used vehicle appraisals and manage inventory reconditioning.
• Forecast monthly and annual sales and gross goals.
• Coach sales consultants to meet objectives and improve performance.
• Lead CRM follow-up and ensure proper schedules on completed sales.
• Supervise follow-up with owners and prospects on a planned basis.
• Prepare, coordinate and participate in sales meetings.
• Report responsibilities to the GSM weekly; evaluate quarterly performance.

Conoscenze

Used car management

F&I experience

vAuto experience

Customer service

Computer skills

Strumenti

CRM software

vAuto

Descrizione del lavoro

Our vision is to help every employee be so effective that we are able to be helpful to others. The Rydell company sets every employee up for the greatest success possible. We are extremely passionate about what we do and it reflects in our every day process with customer service being our top priority. At Stevens Point Auto center we offer three brands, Ford, Hyundai and Volkswagen and a used car division all under one roof. We have a world class service/parts and collision center on site as well making it a one stop shop for everything automotive. The Rydell Company has a great history of community involvement as well! If you have ever thought about working in the auto industry, now is the time.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K Plan
• Paid Training
• Paid Holidays
• Employee discounts on products and services
• CompetitiveWages
• Growth Opportunities
• Promote From Within
• Above average industry pay
• Holiday Parties & Celebration
• Company Picnics
• Heavily involved in giving back to the community

JobResponsibilities

• Responsible for all facets of used car department.
• Used vehicle appraisals
• Forecast goals and objectives for sales, and gross on a monthly and annual basis
• Manages vehicle inventory and reconditioning of trade-ins
• Guide the Sales Consultant in setting objectives on a long- and short-term basis
• Coach and assist in developing programs of improvement for sales consultants failing to reach their objectives.
• Communicate with assigned sales consultants to insure that the dealership's policies and procedures are understood. Follow-up on all enforcement.
• Actively becoming a CRM, sales training and communication expert.
• Ensure the proper CRM follow-up schedule is attached to all completed sales.
• Review salespeople's performance in VIN solutions.
• Supervise the salespeople to insure that they follow up on their owners and prospects on a planned contact basis.
• Prepare, coordinate and participate in sales meetings.
• Report on assigned responsibilities to the GSM weekly.
• Evaluate quarterly the performance of the salespeople.

Qualifications

• 2 Years preferred of experience in used car management
• Some experience in F&I, specifically presentation and compliance.
• 2 years' experiencewith vAuto preferred
• Provide excellent, unwavering customer service and enthusiasm
• Daily adhere to and practice company values
• Be the vehicle expert – know the in’s and out’s of product offerings, optional packages, and latest technology
• Enhance the customer experience by being the attentive, assuring, and honest voice of truth in the sales process
• Maintain a friendly, outgoing, and personable presence throughout the workday
• Prove proficiency in computer skills including email and internet experience

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.