(USA) Coach/Ops Mgr Trainee

Walmart; Virginia (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Walmart is seeking a dynamic retail manager to lead teams and enhance customer service at their Suffolk, VA location. The role focuses on developing staff, driving financial performance, and ensuring compliance with company standards. Candidates should have experience in retail management and a commitment to fostering diversity and inclusion. Competitive pay and performance bonuses offered.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits package

Paid time off

Qualifications

• Experience in retail management required.
• Proven ability to develop high-performing teams.
• Strong understanding of financial performance analysis.

Responsibilities

• Leads and develops teams by providing training and feedback.
• Drives sales and financial performance through data-driven decisions.
• Ensures high standards of customer service and store operations.

Skills

Leadership

Customer Service

Financial Analysis

Team Development

Communication

Education

Bachelor's Degree in Business Management or related field

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow and operational processes. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties, setting clear expectations, providing recognition, and promoting a culture of belonging. Ensures compliance with company policies and standards of ethics and integrity, supporting the company's mission and values, and implementing related action plans. Builds high-performing teams, embraces diversity, creates a supportive workplace, and attracts and retains talent. Acts with integrity, maintaining high standards of ethics and transparency. Serves customers and members by delivering results, making data-driven decisions, and considering the needs of all stakeholders. Strives for excellence by encouraging learning, innovation, and resilience. Offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, and paid time off. The position is based at 1200 N Main St, Suffolk, VA 23434-4321, United States of America.