(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart seeks a Store Supervisor to lead and develop teams, drive financial performance, and enhance customer service. This role involves managing operations, supervising staff, and implementing business initiatives. Candidates with leadership experience in retail and education in business management are preferred.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k)

Stock purchase options

Qualifications

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience.
• Experience supervising 5 or more direct reports.
• Successful completion of required trainings.

Responsibilities

• Lead and develop teams by teaching, training, and providing feedback.
• Drive financial performance and sales of the store area.
• Ensure compliance with company policies and support company initiatives.

Skills

Leadership

Customer Service

Communication

Financial Analysis

Education

Bachelor of Science in Business Management

2 years of college

Job description

Position Summary

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by building relationships with key stakeholders and supporting plans to meet customer and business needs. Identifies and communicates goals, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies, supporting the mission, values, ethics, and integrity standards. Implements related action plans, utilizing and supporting the Open Door Policy, and guides others in applying these in business practices.

Respects individuals by building high-performing teams, embracing differences, and creating an inclusive workplace where associates feel supported and connected. Works collaboratively, builds trust, and communicates positively to motivate and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture and goals, and making a positive impact through initiatives like sustainability and community engagement.

Serves customers by delivering results and prioritizing customer needs, making data-driven decisions, and balancing short and long-term priorities. Demonstrates curiosity, resilience, and a desire to learn, supporting continuous improvement and technological adoption. Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as disability coverage, discounts, military leave, and more.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits, including high school completion, bachelor’s degrees, and certificates, with Walmart covering tuition, books, and fees. Eligibility varies by employment status and job classification.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities with state-specific requirements, a current state-issued Certificate of Eligibility may be necessary. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

4369 Ball Road NE, Blaine, MN 55014-2209, United States of America