(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in retail seeks a Store Manager to lead teams and drive financial performance. The role involves developing associates, ensuring exceptional customer service, and managing store operations effectively. Ideal candidates will have supervisory experience and a strong focus on team building and communication.

Benefits

Competitive pay

Performance-based bonuses

Comprehensive benefits including health and financial

Paid time off

Education benefit program

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Experience supervising 5 or more direct reports.
• Completion of required trainings and assessments.

Responsibilities

• Leads and develops teams, ensuring high customer service standards.
• Drives financial performance through budget management and P&L evaluations.
• Recruits and develops qualified associates to meet staffing needs.

Skills

Leadership

Customer Service

Financial Management

Communication

Team Building

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management and Leadership

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a culture of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity by implementing related action plans and utilizing the Open Door Policy.

Respects individuals by building high-performing teams, embracing diversity, and creating a workplace where associates feel supported and connected. Works collaboratively, builds trust, and communicates positively to motivate and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability and transparency. Supports Walmart's goal of becoming a regenerative company by making a positive impact through initiatives like waste elimination and community involvement.

Serves customers and members by delivering results with a customer-first approach, making decisions based on data insights, and balancing short- and long-term priorities. Displays curiosity, resilience, and a desire to learn, encouraging continuous improvement and the adoption of new technologies. At Walmart, we offer competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, paid time off, and other perks.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is Walmart's education benefit program offering paid tuition, books, and fees for various programs. Eligibility varies by job classification and employment duration. Benefits are subject to change.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1752 No. Frontage, Hastings, MN 55033-0000, United States of America