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A leading company seeks a GM Coach (Non-Complex) to lead teams and drive operational excellence in Mountain Iron, MN. The role involves significant responsibilities including team development, financial performance management, and compliance with company values. The ideal candidate will bring strong leadership skills and prior experience in retail operations, ensuring a customer-focused and efficient work environment.
(USA) GM Coach (Non-Complex) - WM, Management page is loaded
Apply locations Mountain Iron, MN | Full time | Posted 2 Days Ago | Job Requisition ID: R-2203624
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved successfully, develops action plans to correct deficiencies, and leads process improvements to ensure a high-quality customer experience.
Drives financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates and oversees activities by developing relationships with stakeholders, supporting plans and initiatives, and building accountability for results. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.
Ensures compliance with company policies, procedures, mission, values, and ethics by implementing related action plans and supporting the Open Door Policy. Creates a workplace of belonging, embracing diversity and fostering a culture where associates feel supported and connected.
Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting the company’s goal of becoming a regenerative business. Promotes positive impact through community involvement and sustainable practices.
Delivers results by prioritizing customer needs, leveraging data insights, and making informed decisions. Encourages continuous improvement, adopts new technologies, and supports change management.
Offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks such as education benefits through Live Better U.
The annual salary range for this position is $65,000.00 - $80,000.00, with potential additional compensation based on performance and location-specific factors.
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm sales locations, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Associates must complete all required trainings and assessments, such as Academy and Open Door trainings.
Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
8580 Rock Ridge Dr, Mountain Iron, MN 55768-2800, United States of America