(USA) Coach/Ops Mgr Trainee

Walmart; Lincoln (NE); On-site; USD 48,000 - 65,000; Full time

Job summary

A leading company is seeking a Store Supervisor to lead teams, manage customer service, and drive financial performance in their Lincoln location. Candidates should have experience in retail management, customer service, and team development. Walmart provides competitive pay and comprehensive benefits to support staff well-being.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k) options

Stock purchase options

Paid time off

Qualifications

• 2 years of college or appropriate work experience.
• Experience in retail and supervisory roles preferred.

Responsibilities

• Leading and developing teams effectively.
• Managing customer service initiatives and financial performance.
• Hiring, training, and mentoring associates.

Skills

Leadership

Customer Service

Financial Analysis

Education

2 years of college or equivalent experience

Bachelor of Science in Business Management (preferred)

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Identifies and communicates goals and objectives, measures progress, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies, procedures, and standards of ethics and integrity. Supports company mission and values, implementing related action plans and guiding others in executing business processes and practices.

Builds high-performing teams by embracing diversity, creating a workplace of belonging, and supporting associates' growth and contributions. Works collaboratively, builds trust, and communicates effectively to motivate and influence others. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and holding oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making positive impacts in the community and environment.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term objectives. Encourages learning, takes calculated risks, and supports change to foster continuous improvement.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits aimed at supporting associates' well-being and growth.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2500 Jamie Ln, Lincoln, NE 68512-9496, United States of America