(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; USD 45,000 - 70,000; Full time

Job summary

A leading retail company seeks a Supervisor to enhance team performance and drive financial results. This role involves effective training, sales analysis, and team development, along with fostering a customer-first mindset. Ideal candidates should have college experience or equivalent retail supervisory background, aiming to grow within a diverse and inclusive environment.

Benefits

Competitive pay

Performance bonuses

Health benefits

401(k)

Stock purchase

Paid time off

Qualifications

• 2 years of college or equivalent retail and supervisory experience.
• Experience supervising 5+ direct reports is preferred.

Responsibilities

• Leads and develops teams through training and effective communication.
• Drives financial performance by analyzing and managing budgets.
• Recruits and supervises hourly associates, fostering a culture of belonging.

Skills

Team Development

Customer Service

Financial Analysis

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Financial Performance

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Team Supervision and Development

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and fosters a workplace culture of belonging. Recruits and develops qualified associates to meet staffing needs and support company growth.

Operations and Stakeholder Management

Coordinates and oversees job-related activities by building relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, setting and measuring goals, and addressing improvement opportunities. Promotes continuous learning and adaptability.

Compliance and Ethical Standards

Ensures compliance with company policies and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on business practices.

Respect and Integrity

Builds high-performing teams, embraces diversity, and creates an inclusive environment where associates feel supported and valued. Acts with integrity, maintaining high standards of ethics and transparency, and supports Walmart's mission of making a positive impact.

Customer Service and Business Results

Delivers results with a customer-first mindset, making decisions based on data insights and balancing priorities. Encourages continuous improvement and supports technological and skill development.

Benefits

Offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, paid time off, and other perks. Details about PTO and eligibility are available at https://one.walmart.com/notices.

Education and Experience Requirements

2 years of college, or 1 year of retail and 1 year of supervisory experience, or 2 years of general work experience with supervisory experience. Additional requirements include successful completion of required trainings and assessments. For firearm-related positions, background checks and certifications may be required.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate in People and Business Leadership, and experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1550 Blake Ave, Albert Lea, MN 56007-6304, United States of America