(USA) Coach/Ops Mgr Trainee

Walmart; Saint Charles (MO); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive team performance and enhance customer service. This role involves developing high-performing teams, managing budgets, and utilizing data insights to make informed decisions. The ideal candidate will have a passion for fostering an inclusive workplace and promoting continuous improvement. With a focus on delivering results and a customer-first approach, this position offers a unique opportunity to make a significant impact in a fast-paced retail environment. Join a company that values integrity and supports your growth through various benefits and training programs.

Benefits

Competitive Pay

Performance Bonuses

Health Benefits

Retirement Plans

Paid Time Off

Discounts

Education Benefits

Military Leave Pay

Qualifications

• 2 years of college or equivalent work experience required.
• Experience in retail and supervisory roles is preferred.

Responsibilities

• Lead and develop teams while ensuring high customer service standards.
• Drive financial performance by managing budgets and forecasting.

Skills

Team Leadership

Customer Service

Financial Analysis

Budget Management

Training and Development

Education

Bachelor of Science in Business Management

2 years of college

Tools

Data Analysis Tools

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also involves introducing and leading change efforts, providing clear expectations and guidance, and implementing business solutions. Additionally, it requires modeling exceptional customer service standards, managing customer service initiatives, developing action plans for deficiencies, and leading process improvements to ensure a high-quality customer experience.

What you'll do...

The role requires driving financial performance and sales by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. It includes developing and implementing action plans to mitigate shrink and achieve sales and profit goals. The position also involves supervising and developing hourly associates through hiring, training, mentoring, and setting expectations, while promoting diversity and inclusion. Building relationships with stakeholders, supporting plans to meet customer and business needs, and promoting continuous learning are also key responsibilities.

Core Values and Leadership

The role emphasizes respecting individuals by building high-performing, diverse teams, creating a supportive workplace, and fostering a culture of belonging. It involves acting with integrity by maintaining high standards of ethics, supporting Walmart's culture, and supporting sustainability and community initiatives. The position requires acting selflessly, being humble, honest, and transparent.

Customer Service and Business Results

The candidate must prioritize delivering results with a customer-first approach, using data insights for decision-making, and balancing short- and long-term priorities. Encouraging innovation, resilience, and continuous improvement is essential.

Benefits

Walmart offers competitive pay, performance bonuses, health benefits (medical, vision, dental), retirement plans, paid time off, and additional perks such as discounts, military leave pay, and education benefits through Live Better U.

Minimum Qualifications

Requires 2 years of college; or 1 year of retail experience plus 1 year of supervisory experience; or 2 years of general work experience plus 1 year of supervisory experience. For firearm-selling facilities, successful completion of background checks and training is required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Preferred qualifications include a Bachelor of Science in Business Management and Leadership, a Certificate of Completion in People and Business Leadership, and experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2897 Veterans Memorial Pkwy, Saint Charles, MO 63303-3526, United States of America