(USA) Coach/Ops Mgr Trainee

Walmart; Camden (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance team performance and customer satisfaction. This role involves driving financial success through strategic planning and effective team management. You will be at the forefront of implementing business solutions and fostering a culture of belonging and diversity. With a focus on continuous improvement and customer-centric initiatives, this position offers the opportunity to make a significant impact while enjoying competitive pay and comprehensive benefits. Join a company committed to empowering associates and delivering exceptional results.

Benefits

Performance Bonuses

Comprehensive Health Benefits

Paid Time Off

Educational Benefits

Employee Discounts

Qualifications

• 2 years of college or equivalent retail and supervisory experience.
• Experience in financial management and team leadership.

Responsibilities

• Lead and develop teams while ensuring exceptional customer service.
• Drive financial performance and manage budgets effectively.

Skills

Customer Service

Team Leadership

Financial Management

Data-Driven Decision Making

Change Management

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

The role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also requires introducing and leading change efforts, providing clear expectations and guidance to implement business solutions, and effectively communicating business objectives to teams.

The candidate must model and demonstrate exceptional customer service standards, support customer service initiatives, and ensure customer needs, complaints, and issues are resolved successfully. Developing and implementing action plans to address deficiencies and leading process improvements to ensure a high-quality customer experience are essential.

Driving financial performance and sales by reviewing PL statements, managing budgets, forecasting, controlling expenses, monitoring inventory flow, and developing action plans to mitigate shrink and meet sales and profit goals are key responsibilities.

The role includes supervising and developing hourly associates through hiring, training, mentoring, and assigning duties. It also involves setting clear expectations, providing recognition, ensuring diversity and inclusion, recruiting, and developing qualified staff to meet growth potential.

Building and maintaining relationships with stakeholders, supporting plans to meet customer and business needs, setting goals, building accountability, and promoting continuous learning are critical components of this role.

Ensuring compliance with policies and supporting company values and standards of ethics and integrity is required. This includes implementing related action plans, utilizing the Open Door Policy, and applying these principles in business practices.

The role emphasizes respecting individuals by building high-performing teams, embracing diversity, fostering a culture of belonging, and creating opportunities for all associates to thrive. It also involves acting with integrity by maintaining high standards, being accountable, and supporting Walmart's mission of making a positive impact.

Serving customers by delivering results, making data-driven decisions, and considering the needs of customers, associates, shareholders, suppliers, and communities is vital. The position encourages curiosity, learning, calculated risks, resilience, and embracing change to drive continuous improvement.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, paid time off, and other perks. Additional details about PTO and eligibility are available on the company's website.

Live Better U provides educational benefits, covering tuition, books, and fees for various programs, with eligibility requirements based on employment status and tenure.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable, with additional performance bonuses and potential regional pay zones based on location.

Minimum Qualifications...

Candidates must have 2 years of college, or 1 year of retail experience plus 1 year of supervisory experience, or 2 years of general work experience plus 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Additional training and assessments will be necessary for associates.

Preferred Qualifications...

Preferred qualifications include a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, a Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

2240 W Dekalb St, Camden, SC 29020-2069, United States of America