(USA) Coach/Ops Mgr Trainee

Walmart; Kansas; On-site; USD 45,000 - 65,000; Full time

Job summary

Walmart seeks a Store Manager to lead operational excellence and enhance customer experience in a designated area. Responsibilities include driving financial results, developing high-performing teams, and ensuring adherence to company values. Candidates must possess strong leadership and communication skills and have a solid educational background.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Paid time off

Company discounts

Qualifications

• Candidates must have 2 years of college or relevant experience.
• Experience supervising 5+ direct reports preferred.

Responsibilities

• Drive financial performance and sales.
• Provide supervision and development for associates.
• Ensure compliance with company policies and support mission.

Skills

Communication

Leadership

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Key Responsibilities

1. Drive the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses.
2. Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
3. Develop and implement action plans to mitigate shrinkage and achieve sales and profit goals.
4. Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties.
5. Set clear expectations, provide recognition, and promote a culture of belonging in the workplace.
6. Coordinate and oversee job-related activities by developing relationships with stakeholders and supporting plans and initiatives to meet customer and business needs.
7. Ensure compliance with company policies and support the company's mission, values, and standards of ethics and integrity.
8. Build high-performing teams that embrace diversity, create an inclusive environment, and foster a sense of belonging.
9. Act with integrity by maintaining high standards of ethics, modeling company values, and supporting a culture of accountability.
10. Serve customers by delivering results, making data-driven decisions, and considering the needs of customers, associates, shareholders, suppliers, and communities.
11. Strive for excellence by encouraging continuous learning, adopting new technologies, and supporting change.

Benefits

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase plans, paid time off, disability insurance, company discounts, military leave pay, and more. PTO is provided based on job classification and employment length, meeting or exceeding legal requirements.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearm-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Candidates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through the same programs, and experience supervising 5 or more direct reports including performance management, mentoring, hiring, and firing.

Primary Location

2301 Industrial Rd, Emporia, KS 66801-6656, United States of America