(USA) Coach/Ops Mgr Trainee-1

Walmart; Alabama; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the retail industry seeks a Store Manager to lead teams, enhance customer service, and drive financial performance. The ideal candidate will have supervisory experience and a strong educational background in business management. This role is essential for ensuring compliance with company policies and fostering a positive workplace environment.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Benefits

Educational Programs

Qualifications

• 2 years of college or relevant work experience.
• Supervisory experience preferred.
• Training and assessment completion required.

Responsibilities

• Lead and develop teams by teaching, training, and supporting associates.
• Oversee financial performance by evaluating P&L statements and budget management.
• Ensure customer needs and complaints are effectively resolved.

Skills

Team Leadership

Customer Service

Financial Management

Mentoring

Data Analysis

Education

2 years of college

Bachelor of Science in Business Management and Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and recognizing staff, fostering a workplace of belonging, and recruiting qualified talent.

Coordinates and oversees job-related activities by building relationships with stakeholders, supporting plans and initiatives, setting goals, and measuring progress. Ensures compliance with company policies, supports company mission and values, and promotes a culture of integrity and ethics. Builds high-performing teams by embracing diversity, creating a supportive environment, and fostering a culture of belonging. Acts with integrity, maintaining high standards of ethics and accountability, and supports Walmart’s sustainability goals by making positive community impacts.

Delivers results by prioritizing customer needs, utilizing data insights, and balancing short- and long-term goals. Encourages continuous improvement, supports technological adoption, and promotes resilience and learning from mistakes. Offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and educational programs like Live Better U. The hourly wage range for this position is $31.25-$38.46, with additional compensation based on performance and location.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Candidates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or Certificate of Completion in People and Business Leadership. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1717 S College St, Auburn, AL 36832-5870, United States of America