(USA) Coach/Ops Mgr Trainee

Walmart; Perrysburg (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Walmart is seeking a Coach/Ops Mgr Trainee to lead and develop store teams while driving operational excellence and financial performance. The ideal candidate will possess strong leadership and customer service skills, with a focus on mentoring associates and ensuring compliance with company standards. This role offers competitive pay and a range of benefits, including performance-based bonuses and educational programs.

Benefits

Competitive pay

Performance-based bonuses

Health benefits

401(k)

Paid time off

Educational programs through Live Better U

Qualifications

• 2 years of college or equivalent experience.
• 1 year of retail and supervisory experience.
• Successful completion of job-related training.

Responsibilities

• Lead and develop teams by teaching and training associates.
• Drive financial performance and manage store operations.
• Ensure compliance with company policies and promote continuous improvement.

Skills

Leadership

Customer Service

Financial Management

Communication

Education

Bachelor of Science in Business Management

Certifications in People and Business Leadership

Job description

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Base pay range

$31.00/hr - $38.00/hr

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting, and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to meet sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, setting clear expectations, providing recognition, and recruiting qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and promoting continuous learning and improvement.

Ensures compliance with company policies, supports the company's mission, values, and standards of ethics and integrity, and supports diversity and inclusion initiatives.

Benefits and Compensation

Offers competitive pay, performance-based bonuses, health benefits, 401(k), stock purchase, paid time off, and other benefits including educational programs through Live Better U.

The hourly wage range is $31.25-$38.46 plus differential where applicable, with additional compensation through bonuses and location-based pay zones.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include successful completion of all job-related trainings and assessments, and, for certain facilities, background checks and certifications.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership, or certifications in People and Business Leadership, with experience supervising multiple direct reports, including performance management, mentoring, hiring, and firing.

Location

10392 Fremont Pike, Perrysburg, OH 43551-3335, United States of America.