(USA) Coach/Ops Mgr Trainee

Walmart; Kansas; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated team leader to enhance store operations and customer service. This role involves leading a team, driving financial performance, and ensuring compliance with company standards. You will be at the forefront of implementing business solutions while fostering a culture of integrity and excellence. With competitive pay and a range of benefits, this position offers an opportunity to make a significant impact in a dynamic retail environment. If you are passionate about leadership and customer satisfaction, this is the perfect role for you.

Benefits

Health benefits (medical, vision, dental)

401(k)

Stock purchase plan

Company-paid life insurance

Paid time off (PTO)

Parental leave

Family care leave

Bereavement leave

Jury duty leave

Voting leave

Qualifications

• 2 years of college or relevant retail/supervisory experience required.
• Must complete job-required trainings and assessments.

Responsibilities

• Lead and develop teams while ensuring exceptional customer service.
• Drive financial performance and manage store operations effectively.

Skills

Customer Service

Team Leadership

Financial Management

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved, and developing and implementing action plans to correct deficiencies.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit Loss) statements, managing budgeting, forecasting, and controlling expenses to confirm they are indexed to sales. Monitors effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, and ensuring diversity and inclusion awareness. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans and providing direction and guidance on applying these in executing business processes.

Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported, and connected.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling Walmart values to support and foster our culture.

Serve Our Customers and Members: Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop.

Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable. Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.

For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.

Associates will be required to attend and successfully complete all job-required trainings and assessments.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports.

Primary Location...

101 Bluemont Ave, Manhattan, KS 66502-5093, United States of America