(USA) Coach/Ops Mgr Trainee

Walmart; Ohio; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide teams in delivering exceptional customer service while driving financial performance. This role emphasizes collaboration, communication, and the development of high-performing teams. With a focus on diversity and inclusion, you will implement business solutions and foster a culture of belonging. The position offers competitive pay and benefits, including educational programs to support continuous learning. If you are passionate about leading teams and making a positive impact, this opportunity is perfect for you.

Benefits

Health Benefits

Paid Time Off

Bonuses

Education Program

Qualifications

• 2 years of college or equivalent retail experience with supervisory roles.
• Must complete required training and assessments.

Responsibilities

• Lead and develop teams by teaching and actively listening to associates.
• Drive financial performance by managing budgets and reviewing P&L statements.

Skills

Customer Service

Team Leadership

Financial Management

Communication

Diversity and Inclusion

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, including community outreach programs, ensuring customer needs and issues are resolved, and developing action plans for improvement. Drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Provides supervision and development opportunities for associates through hiring, training, mentoring, and recognizing contributions, ensuring diversity and inclusion. Coordinates activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability. Ensures compliance with policies and supports company values and ethics, implementing related action plans. Builds high-performing teams, embraces diversity, and fosters a culture of belonging. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart’s mission and values. Serves customers by delivering results, making data-driven decisions, and balancing priorities. Strives for excellence through continuous learning, adopting new technologies, and supporting change. Offers competitive pay, bonuses, and benefits, including health, financial, and paid time off. Provides details about the Live Better U education program and other benefits. The hourly wage range is $31.25-$38.46, with additional compensation for performance, location, and other factors.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, or general work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

223 Meadowlands Dr, Chardon, OH 44024-8366, United States of America