(USA)Coach/Ops Mgr Trainee

Walmart; Alabama; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive team performance and enhance customer service in a retail environment. This role focuses on developing high-performing teams, implementing effective business solutions, and fostering a culture of diversity and inclusion. With a commitment to exceptional customer service and operational excellence, you will manage budgets, analyze financial performance, and ensure compliance with company standards. If you are passionate about leading change and making data-driven decisions, this opportunity offers competitive pay and comprehensive benefits, making it an exciting next step in your career.

Benefits

Health Insurance

Performance Bonuses

Paid Time Off

Education Benefits

Financial Benefits

Qualifications

• Experience in leading and developing teams in a retail environment.
• Strong communication skills to engage with associates and customers.

Responsibilities

• Lead and mentor teams while driving financial performance.
• Implement business solutions and improve customer experience.

Skills

Team Leadership

Communication

Customer Service

Data-Driven Decision Making

Budget Management

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Business Analytics Software

Inventory Management Systems

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating at all levels regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also involves introducing and leading change efforts, providing clear expectations, and guiding the implementation of business solutions while communicating business objectives effectively. The role models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs to ensure customer needs and complaints are addressed successfully. Developing and implementing action plans to improve processes and ensure a high-quality customer experience is also essential. Additionally, the role drives financial performance by reviewing profit and loss statements, managing budgets, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. It includes developing and mentoring associates, ensuring diversity and inclusion, and maintaining compliance with company policies and standards of ethics and integrity. The position emphasizes building high-performing teams, embracing differences, creating a culture of belonging, and fostering a workplace where associates feel supported and connected. It requires acting with integrity, serving customers and members by delivering results and making data-driven decisions, and striving for excellence through continuous learning and adopting new technologies. The role offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, and paid time off benefits. Education benefits and additional compensation details are also provided, with specific minimum qualifications and preferred qualifications outlined.