(USA) Coach/Ops Mgr Trainee

Walmart; Huron (SD); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic leader to foster team development and drive customer satisfaction. In this role, you will lead by example, ensuring high standards of service and operational excellence. You will manage financial performance, implement strategic initiatives, and cultivate a diverse and inclusive workplace. This position offers competitive pay, performance bonuses, and a comprehensive benefits package, making it an excellent opportunity for those passionate about retail leadership and customer service. Join a team where your contributions will have a meaningful impact on the community and the company's success.

Benefits

Performance Bonuses

Health Benefits

Paid Time Off

Financial Benefits

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Successful completion of relevant trainings and assessments.

Responsibilities

• Leads and develops teams by teaching, training, and providing feedback.
• Drives financial performance and sales through budget management.
• Ensures compliance with company policies and promotes continuous learning.

Skills

Customer Service

Team Leadership

Budget Management

Problem Solving

Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are addressed successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates expectations consistently. Ensures diversity and inclusion awareness, recruits, and develops qualified associates to meet staffing needs and company growth potential.

Coordinates, completes, and oversees job-related activities and assignments by developing relationships with key stakeholders, supporting plans and initiatives, and measuring progress toward goals. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting company mission, values, and standards of ethics and integrity. Implements related action plans, utilizes the Open Door Policy, and provides guidance on applying these principles in business practices.

Core Values and Leadership Expectations

• Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel supported and connected, and fosters a culture of belonging.
• Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports a culture of accountability and transparency.
• Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights and balancing priorities.
• Strive for Excellence: Demonstrates curiosity, resilience, and encourages learning and innovation.

At Walmart, we offer competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. For more information about benefits and eligibility, visit One.Walmart.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional requirements include successful completion of all relevant trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2791 Dakota Ave S, Huron, SD 57350-4411, United States of America