(USA) Coach/Ops Mgr Trainee

Walmart; Green Bay (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Walmart is seeking a dedicated Store Manager to lead store operations in Green Bay, focusing on team leadership, exceptional customer service, and driving financial performance. This role includes developing associates, implementing action plans for improvements, and upholding company standards and values. Join Walmart, where you can benefit from competitive pay, health benefits, and opportunities for advancement.

Benefits

Competitive pay

Health benefits

401(k) plan

Stock purchase options

Paid time off

Educational benefits

Qualifications

• Meet or exceed minimum qualifications, including educational and supervisory experience.
• Complete all required training and assessments.

Responsibilities

• Lead and develop teams effectively and manage customer service initiatives.
• Drive financial performance and sales by managing budgets and evaluating profit and loss statements.
• Ensure compliance with company policies and support a culture of respect and inclusion.

Skills

Team Leadership

Customer Service

Communication

Financial Management

Process Improvement

Education

Supervisory experience

Relevant training and assessments

Job description

Position Summary...

What you'll do...

1. Lead and develop teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback.
2. Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
3. Introduce and lead company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.
4. Model and demonstrate exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model.
5. Manage and support customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved.
6. Develop and implement action plans to correct deficiencies and lead process improvements to ensure a high-quality customer experience.
7. Drive financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses.
8. Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop and implement action plans to mitigate shrink and achieve sales and profit goals.
9. Provide supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties.
10. Set clear expectations, recognize associates, and foster a workplace culture of belonging.
11. Coordinate and oversee activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, and building accountability.
12. Ensure compliance with company policies and procedures, supporting the company’s mission, values, ethics, and integrity standards.
13. Promote a culture of respect, inclusion, and belonging, creating opportunities for all associates to thrive and perform.
14. Act with integrity, maintaining high standards of ethics and compliance, and support Walmart’s culture and goals of positive community impact.
15. Deliver results by prioritizing customer needs, making data-driven decisions, and balancing short-term and long-term objectives.
16. Encourage continuous improvement, adopt new technologies, and support others through change.
17. Participate in Walmart’s benefits programs, including competitive pay, health benefits, 401(k), stock purchase, paid time off, and educational benefits through Live Better U.
18. Meet or exceed minimum qualifications, including educational and supervisory experience, and complete all required training and assessments.

This job is active and accepting applications.