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A leading company in retail is seeking a dedicated leader to drive store operations and enhance customer service. This role requires effective team development and financial management skills. The ideal candidate will possess strong leadership abilities and a commitment to fostering a culture of excellence and community engagement. Benefits include competitive pay and comprehensive health packages.
This role involves leading and developing teams through effective teaching, training, and active listening. Responsibilities include touring stores, providing feedback, communicating and collaborating across all levels of associates regarding store operations, utilizing technology, and leading business initiatives, merchandising, and company direction. The position also entails introducing and leading change efforts, setting clear expectations, and implementing business solutions. Demonstrating exceptional customer service standards, managing customer service initiatives, resolving customer issues, and developing action plans for improvement are key aspects. Additionally, the role focuses on driving financial performance by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, ensuring effective merchandise presentation, managing inventory flow, and developing strategies to mitigate shrinkage and meet sales and profit goals. The position includes supervising and mentoring associates, ensuring compliance with policies, fostering a culture of belonging, and promoting integrity, customer service, excellence, and community engagement. Benefits include competitive pay, performance bonuses, comprehensive health and financial benefits, paid time off, and educational programs. Minimum qualifications involve college education or relevant work and supervisory experience, with preferred qualifications including a bachelor's degree and leadership experience.