(USA) Coach/Ops Mgr Trainee

Walmart; Town of Texas (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Store Leader to manage teams effectively and drive store operations. You will be responsible for enhancing customer experiences, managing financial performance, and implementing company policies. Ideal candidates will possess leadership qualities and relevant experience in retail management.

Benefits

Competitive pay

Performance bonuses

Health benefits (medical, vision, dental)

401(k)

Stock purchase options

Paid time off

Disability insurance

Company discounts

Educational benefits via Live Better U

Family support programs

Qualifications

• Two years of college or one year of retail experience plus one year of supervisory experience required.
• Experience supervising five or more direct reports preferred.

Responsibilities

• Leads and develops teams by teaching and training associates.
• Drives financial performance by reviewing P&L statements.
• Ensures compliance with company policies and implements business solutions.

Skills

Leadership

Customer Service

Communication

Education

Two years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a workplace of belonging. Coordinates and oversees job-related activities, developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability.

Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and guides on applying these in business practices. Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Works collaboratively, builds strong relationships, and communicates effectively to motivate and influence. Attracts and retains top talent, empowers, and recognizes contributions.

Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart's culture, and making a positive impact through initiatives like waste elimination and community involvement. Serves customers by delivering results, considering customer shopping behaviors, and applying business models. Demonstrates curiosity, resilience, and a desire to learn, encouraging continuous improvement and technological adoption.

Walmart offers competitive pay, performance bonuses, health benefits (medical, vision, dental), 401(k), stock purchase options, paid time off, and other benefits including disability insurance, company discounts, military leave pay, and family support programs.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U provides educational benefits covering high school to bachelor's degrees, fully paid by Walmart, with eligibility based on employment status and other factors.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable. Additional compensation includes bonuses, regional pay zones based on location, and other incentives.

Minimum Qualifications

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1250 Flour Bluff Dr, Corpus Christi, TX 78418-4463, United States of America