(USA) Coach/Ops Mgr Trainee

Walmart; Town of Texas (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Team Leader to drive operational excellence in their store. This role involves leading teams, managing operations, and ensuring exceptional customer service. Candidates should have strong leadership capabilities and a commitment to fostering a diverse and inclusive workplace.

Benefits

Competitive hourly wage

Performance bonuses

Comprehensive health coverage

401(k) plan

Paid time off

Educational programs

Qualifications

• Minimum qualifications include two years of college or equivalent experience.
• Preferred qualifications highlight leadership and supervisory experience.
• Skills in effective communication and customer service are essential.

Responsibilities

• Lead and develop teams through teaching and training.
• Manage customer service initiatives and operational processes.
• Supervise hiring, training, and mentoring of associates.

Skills

Leadership

Team Development

Effective Communication

Customer Service

Education

Two years of college or equivalent experience

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. The position requires effective communication and collaboration with all levels of staff regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Responsibilities include introducing and leading change efforts, providing clear expectations, modeling exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are addressed effectively. The role also involves developing and implementing action plans for business improvement, driving financial performance, managing budgets, and overseeing operational processes to meet sales and profit goals. Additionally, the position includes supervising and developing associates through hiring, training, mentoring, and recognizing staff, ensuring compliance with policies, and supporting company values of respect, integrity, service, and excellence. The role emphasizes creating a workplace of belonging, promoting diversity, and maintaining high ethical standards. Compensation includes a competitive hourly wage, performance bonuses, and comprehensive benefits such as health coverage, 401(k), paid time off, and educational programs. Minimum qualifications include two years of college or equivalent experience, with preferred qualifications highlighting leadership and supervisory experience, educational achievements, and specific skills. The position is located at 8923 W Military Dr, San Antonio, TX 78245-2102, United States of America.