(USA) Coach/Ops Mgr Trainee

Walmart; Beaufort (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to enhance team performance and drive financial success. This role involves developing associates through training and mentorship while ensuring exceptional customer service standards. The ideal candidate will possess strong analytical skills to manage financial performance and lead initiatives that foster diversity and inclusion. Join a company that values its employees and offers comprehensive benefits, including education assistance and competitive pay. If you are passionate about leadership and customer satisfaction, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k)

Company Paid Life Insurance

Paid Time Off (PTO)

Parental Leave

Company Discounts

Adoption Reimbursement

Surrogacy Reimbursement

Qualifications

• Experience in retail and supervisory roles.
• Strong understanding of financial performance metrics.

Responsibilities

• Lead and develop teams by providing training and feedback.
• Drive financial performance and sales through effective management.

Skills

Customer Service

Team Leadership

Financial Performance Analysis

Diversity and Inclusion Awareness

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to ensure they are aligned with sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability and measuring progress; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.

Provides supervision and development opportunities for associates through hiring, training, mentoring, assigning duties, and recognizing achievements; ensuring diversity awareness.

Ensures compliance with company policies and procedures, supporting the company's mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and guiding on applying these principles in business practices.

At Walmart, we offer competitive pay, performance-based bonuses, and other benefits for a healthier mind, body, and wallet. Benefits include medical, vision, dental coverage, 401(k), stock purchase, company-paid life insurance, PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting, disability coverage, company discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more. PTO and PPTO are provided based on job classification and employment duration, complying with applicable laws.

For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program covering high school to bachelor's degrees, including English Language Learning and certificates. Walmart pays for tuition, books, and fees. Eligibility depends on employment status and other factors. Benefits are subject to change. For details, see One.Walmart.

The hourly wage range is $31.25-$38.46, plus differential where applicable, with additional bonuses and potential regional pay zones depending on location.

Minimum Qualifications

2 years of college OR 1 year of retail and 1 year of supervisory experience OR 2 years of general work and 1 year supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, Certificate in People and Business Leadership, and experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

265 Sea Island Parkway, Beaufort, SC 29907-0000, United States of America