(USA) Coach/Ops Mgr Trainee

Walmart; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive team performance and enhance customer service. In this role, you will lead by example, fostering a culture of collaboration and continuous improvement. You'll be responsible for managing financial performance, developing action plans, and ensuring compliance with company standards. This position offers competitive pay and a range of benefits, including health coverage and educational opportunities. Join a forward-thinking company committed to making a positive impact in the community and supporting its associates' growth.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

401(k) options

Stock purchase options

Paid time off

Disability benefits

Employee discounts

Military leave

Qualifications

• Experience in retail and supervisory roles, managing teams effectively.
• Strong skills in financial analysis and operational management.

Responsibilities

• Lead and develop teams, ensuring exceptional customer service.
• Drive financial performance and manage budgets effectively.

Skills

Customer Service

Team Leadership

Financial Performance Analysis

Operational Management

Adaptability

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, community outreach programs, and ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, controlling expenses, and monitoring inventory flow, operational processes, and merchandising. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes diversity and inclusion. Builds relationships with key stakeholders, supports plans to meet customer and business needs, and measures progress towards goals. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies, standards of ethics and integrity, and supports the company's mission and values through action plans and the Open Door Policy. Creates a workplace of belonging where associates feel supported and connected. Works collaboratively, builds trusting relationships, and communicates positively to motivate and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity, maintaining high standards of ethics, transparency, and accountability. Supports Walmart's goal of becoming a regenerative company by making a positive impact through waste elimination, local giving, and community involvement. Delivers results by prioritizing customer needs, using data insights, and balancing short- and long-term goals. Encourages curiosity, learning, calculated risks, resilience, and innovation. Supports others through change and drives continuous improvement.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and additional benefits such as disability, discounts, military leave, and more. PTO and/or PPTO are provided based on job classification and employment duration, complying with applicable laws.

For more details on PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering various educational levels, with eligibility depending on job classification and employment duration. Benefits are subject to change.

The hourly wage range for this position is $31.25-$38.46, plus differential where applicable, with additional performance bonuses and possible regional pay zone adjustments.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, and experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

2035 Whiskey Rd, Aiken, SC 29803-7956, United States of America