(USA) Coach/Ops Mgr Trainee-1

Walmart; South Carolina; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic leader to drive store operations and enhance customer service. This role involves mentoring associates, managing financial performance, and implementing business solutions to create a high-quality customer experience. With a focus on teamwork and continuous improvement, you will play a pivotal role in achieving sales goals and supporting company growth. The position offers competitive pay, performance bonuses, and a comprehensive benefits package, ensuring a rewarding career path. Join a company that values diversity and invests in your professional development through educational programs.

Benefits

Medical coverage

Vision coverage

Dental coverage

401(k)

Stock purchase

Paid time off

Education benefits

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Experience supervising 5+ direct reports.

Responsibilities

• Lead and develop teams by teaching and providing feedback.
• Drive financial performance by managing P&L and inventory flow.

Skills

Customer Service

Team Leadership

Financial Performance Management

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting, and controlling expenses in the designated business area to ensure they are aligned with sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; recognizing associates; communicating expectations consistently; ensuring diversity and inclusion awareness; and recruiting and developing qualified staff to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; setting and communicating goals; building accountability; measuring progress; identifying improvement opportunities; and promoting continuous learning.

Provides supervision and development opportunities for associates through hiring, training, mentoring, and recognizing performance; ensuring diversity awareness.

Ensures compliance with company policies and supports the company's mission, values, and standards of ethics and integrity by implementing related action plans; supporting the Open Door Policy; and guiding on applying these principles in business practices.

At Walmart, we offer competitive pay, performance-based bonuses, and other benefits for a balanced and rewarding career. Benefits include medical, vision, dental coverage, 401(k), stock purchase, paid time off, and more. For detailed information, visit https://one.walmart.com/notices.

Live Better U is Walmart's education benefit program covering various degrees and certificates, fully paid by Walmart, with eligibility requirements based on employment status and duration. For more details, visit One.Walmart.

The hourly wage range for this position is $31.25-$38.46 plus applicable differential and performance bonuses. Additional compensation may include regional pay zones depending on location.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For ammunition-only facilities, a current state-issued Certificate of Eligibility may be required. Associates must complete all required training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership; experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

265 Sea Island Parkway, Beaufort, SC 29907-0000, United States of America