US Sales Support Manager | Elevate Customer Experience

Sanderson Design Group plc.; Teterboro (NJ); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading luxury design company is looking for a Sales Support Manager to enhance team collaboration and customer satisfaction. This role involves acting as a liaison between internal teams and customers while providing expert support for sales initiatives and office management. The ideal candidate will possess strong organizational skills and experience in customer service. This position offers a full-time employment opportunity with a competitive salary range of $65,000 to $80,000 per year.

Qualifications

• Ability to manage competing priorities and deadlines.
• Draft high-quality presentations and correspondence.
• Adapt to fast-paced, high-pressure environment.

Responsibilities

• Act as a primary liaison for the NJ office and customers.
• Provide support for HubSpot and Trade Hub integration.
• Manage account inquiries and customer correspondence.
• Maintain customer records in Mertex for communications.
• Coordinate logistics for events and team meetings.

Skills

Strong organizational skills

Exceptional written and verbal communication

Confident user of Microsoft Word, Excel, PowerPoint and Teams

Experience in Customer Services support

Understanding of Mertex ERP software

Resilient and adaptable

Job description

A leading luxury design company is looking for a Sales Support Manager to enhance team collaboration and customer satisfaction. This role involves acting as a liaison between internal teams and customers while providing expert support for sales initiatives and office management. The ideal candidate will possess strong organizational skills and experience in customer service. This position offers a full-time employment opportunity with a competitive salary range of $65,000 to $80,000 per year.