Hybrid HR Onboarding Analyst - Seamless New Hire Experience

SMBC; Charlotte (NC); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Accommodations during candidacy

Job summary

SMBC is seeking an Analyst-level HR Operations Onboarding professional to support end-to-end onboarding, background checks, and data management. You will collaborate with HR Partners, Talent Acquisition, and internal teams to ensure timely, compliant onboarding for new hires.

Responsibilities include maintaining records, addressing stakeholder inquiries, and supporting process improvements within a hybrid work environment. Candidates should have 2–5 years of related HR experience.

Qualifications

• 2-5 years of experience in HR Operations, onboarding, HR administration, or related HR function.
• Experience with HR systems; familiarity with SuccessFactors, Workday, Oracle preferred.
• Proficiency in Microsoft Excel and Word; strong organizational skills.

Responsibilities

• Manage onboarding activities for new hires, including background check processing and other pre-employment requirements.
• Administer HR data management activities, including data entry, review, validation, and reconciliation within HR systems.
• Review onboarding documentation and employee information for completeness and accuracy; follow up on outstanding requirements.
• Respond to inquiries from employees, candidates, HR Business Partners, Talent Acquisition, and other stakeholders regarding onboarding processes.
• Partner with internal stakeholders and external vendors to resolve routine onboarding issues and support timely completion of onboarding activities.
• Identify onboarding issues, exceptions, or potential compliance concerns and elevate complex matters as appropriate.
• Maintain employee documentation and personnel records in accordance with established processes and requirements.
• Maintain accurate onboarding trackers, records, and related documentation.
• Assist with reporting, data requests, reconciliations, and audit-related requests as assigned.
• Support compliance with internal policies, procedures, and applicable onboarding requirements.
• Maintain and update onboarding procedures, job aids, and process documentation.
• Identify opportunities to improve onboarding processes, controls, and the overall onboarding experience.
• Support HR transformation initiatives, system enhancements, testing, and cross-functional projects as needed.
• Provide support to other HR Operations processes as needed.

Skills

HR Operations

Onboarding

HR Systems

Excel

Attention to detail

Communication

Tools

SuccessFactors

Workday

Oracle

Job description

SMBC is seeking an Analyst-level HR Operations Onboarding professional to support end-to-end onboarding, background checks, and data management. You will collaborate with HR Partners, Talent Acquisition, and internal teams to ensure timely, compliant onboarding for new hires.

Responsibilities include maintaining records, addressing stakeholder inquiries, and supporting process improvements within a hybrid work environment. Candidates should have 2–5 years of related HR experience.