US Operations & Privacy Leader — E‑Commerce & Growth

HappyGlobal Service; San Francisco (CA); Presencial; USD 200.000 - 420.000; Jornada completa

Descripción de la vacante

HappyGlobal Service, a leading global consumer technology company, seeks a Head of U.S. Operations to oversee its U.S. subsidiary.

You will manage day-to-day operations, lead data governance, analytics, sales, and customer support teams, and ensure compliance with U.S. privacy laws. The role emphasizes strategic leadership, cross-functional collaboration, and scalable business operations in a fast-paced environment.

Formación

• Bachelor’s degree in a related field preferred or equivalent leadership experience in U.S. operations.
• 7+ years of executive leadership in U.S. operations and cross-functional teams.
• Proven expertise in U.S. data privacy frameworks and risk management.
• Experience scaling e-commerce operations, channel sales and customer success in the U.S.
• Strong strategic planning and stakeholder management skills.

Responsabilidades

• Oversee day-to-day U.S. business operations and lead local teams across analytics, privacy governance, sales and support.
• Ensure strict compliance with U.S. federal/state regulations, especially privacy and data protection.
• Lead talent acquisition, headcount planning, and cross-functional resource allocation.
• Drive growth through e-commerce, channel sales, and superior customer service.

Conocimientos

Strategic leadership

Data privacy governance

CCPA/GDPR

Cross-functional collaboration

Talent acquisition

Operations management

Regulatory risk management

Communication

Educación

Bachelor’s degree or equivalent

Descripción del empleo

HappyGlobal Service, a leading global consumer technology company, seeks a Head of U.S. Operations to oversee its U.S. subsidiary.

You will manage day-to-day operations, lead data governance, analytics, sales, and customer support teams, and ensure compliance with U.S. privacy laws. The role emphasizes strategic leadership, cross-functional collaboration, and scalable business operations in a fast-paced environment.