US Learning & Development Lead, Recruitment Academy

Harnham; Phoenix (AZ); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Harnham, the global leader in Data & AI recruitment, is seeking a Learning & Development Lead to deliver high-impact recruitment training for US consultants, across Phoenix and New York. You will implement structured programs for new starters and experienced hires, ensuring learning translates into consistent behaviors, quality activity, and commercial results.

The role is hybrid in Phoenix with travel to New York, and opportunities to contribute to global training initiatives.

Qualifications

• Proven track record delivering recruitment sales training or training within a recruitment environment.
• Experience designing and delivering structured recruitment training programmes.
• Ability to coach and give feedback to consultants at desk level.

Responsibilities

• Deliver and evolve the New Starter Academy programme for US consultants, aligned with the UK training model.
• Deliver structured training for Recruitment Consultants (360) and Resourcers (180), including sourcing, candidate management, and BD.
• Design onboarding and development experiences for experienced hires based on level and prior experience.
• Deliver face-to-face training in Phoenix and virtual training for New York-based consultants.
• Conduct call shadowing to assess call quality and provide constructive feedback.
• Provide 1-1 coaching to assess organization, pace, and embedding learning into day-to-day activities.
• Support ongoing development across the US business and refresh training as needed.
• Deliver systems training (Bullhorn, LinkedIn Recruiter, and other tools) used within the business.

Skills

Recruitment training

L&D delivery

Facilitation

Coaching

Stakeholder management

Tools

Bullhorn

LinkedIn Recruiter

Job description

Harnham, the global leader in Data & AI recruitment, is seeking a Learning & Development Lead to deliver high-impact recruitment training for US consultants, across Phoenix and New York. You will implement structured programs for new starters and experienced hires, ensuring learning translates into consistent behaviors, quality activity, and commercial results.

The role is hybrid in Phoenix with travel to New York, and opportunities to contribute to global training initiatives.