Learning & Organizational Development Consultant

Equifax, Inc.; St. Louis (MO); Vor Ort; USD 90.000 - 140.000; Vollzeit

Zusammenfassung

Equifax, Inc. is seeking a Learning & Organizational Development Consultant to guide strategy, design, and delivery of high-impact L&D programs for Commercial Teams within Workforce Solutions. You’ll partner with sales leadership, HRBPs, and Global Talent Management to diagnose gaps and build learning architectures.

You will lead multi-modal solutions, facilitate sessions, and leverage analytics to track ROI, elevating workforce capabilities across the lifecycle.

Qualifikationen

• 5+ years in a global, fast-paced L&D role in a matrixed environment.
• Deep expertise in adult learning theory and instructional design (ADDIE/SAM).
• Excellent facilitation and communication across levels.
• Experience with LMS administration and tailored learning interventions.
• Proven ROI impact from learning programs.

Aufgaben

• Lead development and implementation of learning strategies aligned with business goals.
• Conduct needs analyses to identify skill gaps and priorities.
• Design, develop, and deliver multi-modal learning solutions (ILT, eLearning, workshops, simulations).
• Provide development and training to salesforce, leaders, and support teams.
• Facilitate in-person and virtual sessions focused on change, soft skills, and leadership.

Kenntnisse

Adult learning theory

Instructional design

Needs analysis

ROI program evaluation

Facilitation

Learning analytics

Stakeholder communication

Leadership development

Ausbildung

Bachelor's degree

Tools

Articulate Storyline

Camtasia

Vyond

Workday Learning

Jobbeschreibung

As a Learning & Organizational Development Consultant you bring thought leadership, innovation, and strategic expertise to design, develop, and deliver high-impact L&OD programs for our Commercial Teams in Workforce Solutions at Equifax. Partnering closely with sales leadership, HRBPs, and Global Talent Management, you will serve as the L&OD subject matter expert to diagnose skill/performance gaps, build learning architecture, elevate workforce capabilities, and drive measurable business results throughout the employee lifecycle.

What You’ll Do:

Learning Strategy & Instructional Design

• Lead the development and implementation of learning strategies aligned with business objectives and talent development needs.
• Conduct comprehensive needs analyses to identify skill gaps and core learning priorities.
• Design, develop, and deliver multi-modal learning solutions, including instructor-led training, eLearning modules, workshops, simulations, and innovative digital approaches.

Learning & Facilitation for Commercial Teams

• Provide development and training to the salesforce, sales leaders, and sales support teams (and other groups, as needed).
• Facilitate engaging in-person and virtual sessions focused on organizational change, soft skills, and leadership development grounded in adult learning principles.
• Reinforce established sales methodologies (e.g., Sprint Selling, MEDDPICC) during product, process, and tools training.
• Collaborate with Sales Operations & Enablement to curate content that ensures timely, high-quality training delivery.

Development/Performance Consulting & Innovation

• Consult with business leaders and HR partners to diagnose root causes of skill development and/or performance issues and recommend targeted learning interventions that drive measurable business results.
• Collaborate with HR Leaders, members of the WS Talent Management Team and Global Learning Community dissemination of learning best practices.
• Leverage analytics tools to evaluate learning effectiveness, track ROI, and continuously enhance existing programs.
• Continuously innovate to ensure ongoing enhancements to existing programs and ways of working.

What Experience You Need (Minimum Qualifications):

• 5+ years of experience in a global, fast-paced, matrixed environment within a Learning and Development (or equivalent role), plus a bachelor's degree from an accredited university (or equivalent practical experience).
• Deep expertise in adult learning theory, instructional design methodologies (e.g., ADDIE, SAM), needs analysis, development/performance consulting, and ROI program evaluation.
• Excellent virtual and in-person facilitation skills covering soft skills, leadership, and business concepts.
• Experience in talent strategy enablement (needs assessment, planning and delivery of tailored learning interventions to deliver the skills, experiences, and capabilities that will prepare teams for future talent needs).
• Proven track record of programs that deliver measurable business impact.
• Excellent relationship management and communications skills, both written and verbal, with the ability to communicate across all levels in a global/matrixed organization.
• Experience with the administration of courses and learning journeys in a Learning Management System (LMS).
• Expertise with learning content development software and tools (e.g., Articulate Storyline, Camtasia, Vyond).
• Demonstrated expertise analyzing learning data to identify impact/trends, and present insights to stakeholders.

What Could Set You Apart (Preferred Qualifications):

• Direct experience supporting sellers within financial services, data, or technology, combined with a strong L&D foundation.
• Experience designing or delivering learning programs for sales/revenue organizations, including familiarity with key sales methodologies (e.g., Sprint Selling, MEDDPICC).
• Psychometric assessment certifications (e.g., DISC, MBTI) or formal training/instructional design certifications (e.g., CPTD).
• Experience with Workday Learning administration.
• Expertise in AI, AI adoption, and AI-enabled learning tools (especially within the Google Suite of Solutions).
• Knowledge of Workforce Solutions products, platforms, and people.

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