Recruitment Training Manager- US Learning & Development

Harnham; Phoenix (AZ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

High visibility with senior leadership

Opportunity to shape a recruitment culture

Job summary

A leading recruitment firm is seeking a Learning & Development Consultant in Phoenix, Arizona. This role focuses on driving revenue and productivity through effective training and coaching for recruiters. You will design and deliver programs that enhance business development skills and performance while working closely with management. Ideal candidates have a strong recruitment background with proven training experience and high commercial awareness, ready to influence sales outcomes. This position offers high visibility and the opportunity to shape a performance-driven culture.

Qualifications

• Proven experience training recruiters or a background as a successful recruiter.
• Strong stakeholder management skills, able to influence at all levels.
• 3-4 years' experience as a successful 360 recruiter.

Responsibilities

• Lead the delivery of recruiter development programmes focused on revenue impact.
• Coach recruiters 1:1 to improve business development activity and fee generation.
• Design training materials that translate to on-desk results.

Skills

Commercial understanding of recruitment

Training experience

Coaching capability

Stakeholder management

Ability to improve recruiter performance

Job description

At Harnham, we are the global leader in Data & AI recruitment, with nearly two decades of specialist market expertise. As we continue to aggressively scale our US business, we are hiring a Learning & Development Consultant to drive recruiter performance, productivity, and revenue growth across our American offices.

This is a front-line, commercially focused role for someone who truly understands how recruitment desks perform. You will be the face of Learning & Development in the US, responsible for accelerating ramp-up, increasing billings capability, and embedding consistent, high-impact sales behaviours. Working closely with our UK-based L&D team, you will own the day-to-day development of US recruiters and directly influence business results.

Whether you come from a recruitment training background or are a top-performing recruiter who has moved into L&D, this role offers the opportunity to directly shape sales performance and long-term growth across the US business.

The Opportunity

As Learning & Development Consultant, your primary focus will be driving commercial outcomes. You will lead the delivery of recruiter development programmes that shorten time to first fee, improve conversion rates, and build confident, high-billing consultants.

You will partner closely with managers and directors to diagnose performance gaps, reinforce winning behaviours, and turn training into on-desk execution. This is a hands-on, high-visibility role combining sales training, 1:1 desk coaching, and continuous performance optimisation.

What You’ll Be Doing

• Lead the delivery of New Starter and Experienced Consultant programmes across US offices, with a clear focus on revenue impact
• Coach recruiters 1:1 at desk to improve BD activity, call quality, deal execution, and fee generation
• Deliver high-energy workshops focused on sales fundamentals, business development strategy, candidate control, and offer management
• Partner with managers and directors to identify performance gaps and drive measurable improvements
• Own utilisation and productivity targets through effective training, coaching, and programme execution
• Design and evolve sales-focused training materials, tools, and frameworks that translate directly to on-desk results
• Track engagement, performance progression, and behavioural adoption to support retention and sustained billing growth
• Work closely with the Head of L&D and UK team to ensure global best practice while adapting delivery to the US market
• Support ad hoc commercial and performance-led initiatives across the business

Who We’re Looking For

• Strong commercial understanding of recruitment, ideally within a specialist agency environment
• Proven experience training recruiters, or a background as a high-performing recruiter with strong coaching capability
• Ideally 3–4 years’ experience as a successful 360 recruiter with consistent billing performance
• Confident, credible, and engaging when delivering training to high-performing sales professionals
• Highly commercial, with the ability to turn theory into measurable sales behaviours
• Strong stakeholder management skills, able to challenge and influence at all levels
• Self-directed, resilient, and comfortable operating in a fast-paced, growth-focused environment
• A clear track record of accelerating ramp-up, increasing confidence, and improving recruiter performance

Why Join Harnham?

• Take ownership of Learning & Development for a high-growth US recruitment business
• Directly influence sales performance, productivity, and revenue outcomes
• Work alongside a proven, high-performing UK L&D function
• High visibility and strong partnership with senior leadership
• Shape and scale a performance-driven recruitment culture across the US

Please Note

Our Internal Recruitment team may post multiple adverts for this position across different locations or platforms. All adverts relate to the same opportunity, and we are hiring for one Learning & Development Consultant role in the US.