Learning & Development Lead, U.S. Recruitment

Harnham; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Harnham is seeking an experienced Learning & Development Consultant to lead our training function in Phoenix and remotely support our NYC office. You will design, deliver, and continuously enhance recruitment training for our global teams.

You will lead onboarding, coach recruiters through live mentoring, call coaching, role-plays, and development sessions. You will partner with leadership to drive performance and measure impact across North America.

Qualifications

• Proven success within an agency recruitment environment.
• Track record of exceeding revenue and billing targets.
• Strong history of winning new business through outbound development.
• Experience managing full recruitment lifecycle from client acquisition to placement.
• Passion for coaching, mentoring, and developing high-performing teams.
• Outstanding communication, presentation, and facilitation skills.
• Ability to inspire and elevate performance across recruiters.

Responsibilities

• Design, deliver, and continuously enhance recruitment training programs.
• Lead onboarding and classroom training for all new hires.
• Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one sessions.
• Train consultants on: Business Development, Client Acquisition, Candidate Sourcing, Market Mapping, Qualification & Interview Best Practices, Negotiation & Offer Management, Time Management, Desk Organization, Recruitment Strategy & Market Intelligence.
• Partner with leadership to identify development opportunities across the business.
• Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression.
• Build engaging training materials, playbooks, workshops, and learning resources.
• Continuously improve learning programs with industry best practices and emerging AI recruiting technologies.

Skills

Agency recruitment

Revenue targets

Outbound BD

Full lifecycle

Coaching & mentoring

Communication skills

Facilitation

Job description

Build the Next Generation of Top Recruiters in AI & Data

About Harnham

Harnham is the global leader in Data, AI, and Analytics recruitment, partnering with some of the world's most innovative companies to build exceptional technical teams. With offices across the US, UK, and Europe, we're continuing our rapid expansion and investing heavily in the development of our people.

We're looking for an experienced Learning & Development Consultant to own and elevate our training function in Phoenix and remotely support our NYC office. This is a unique opportunity to shape the future of our business by developing the next generation of high-performing recruitment consultants.

If you've built a successful recruitment career through business development, client acquisition, and candidate delivery, and you're passionate about coaching others to achieve similar success, we'd love to hear from you.

What You'll Be Doing

As our Learning & Development Consultant you'll play a critical role in developing recruiters from their first day through every stage of their career.

Your Responsibilities

• Design, deliver, and continuously enhance Harnham's recruitment training programs
• Lead onboarding and classroom training for all new hires
• Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
• Train consultants on:
  • Business Development & Client Acquisition
  • Candidate Sourcing & Market Mapping
  • Candidate Qualification & Interview Best Practices
  • Negotiation & Offer Management
  • Time Management & Desk Organization
  • Recruitment Strategy & Market Intelligence
• Partner with leadership to identify development opportunities across the business
• Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
• Build engaging training materials, playbooks, workshops, and learning resources
• Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

What We're Looking For

Required Experience

• Proven success within an agency recruitment environment
• Demonstrated track record of exceeding revenue and billing targets
• Strong history of winning new business through outbound business development
• Experience managing the full recruitment lifecycle from client acquisition through successful placement
• Passion for coaching, mentoring, and developing high-performing teams
• Outstanding communication, presentation, and facilitation skills
• Ability to inspire, motivate, and elevate performance across recruiters at all experience levels

Why Join Harnham?

Join the world's leading recruitment business specializing in Data, AI, and Analytics.

Make a Lasting Impact

Build and own the Learning & Development function while directly influencing the success of our recruiters and the future growth of our Phoenix office.

As Harnham continues to expand across North America, you'll have the opportunity to shape strategy, develop future leaders, and grow your own career.

Work alongside experienced recruitment leaders who are passionate about developing people and celebrating success.

Ready to Build the Next Generation of Recruiters?

If you're a top-performing agency recruiter with a passion for coaching others, a successful background in business development, and a desire to make a lasting impact, we'd love to hear from you.